Loading Page...

How popular is Spirit Airlines?

All in all, 9% of airline customers in the United States use Spirit Air. That means, of the 68% who know the brand, 13% use them.



People Also Ask

But Spirit Airlines recently placed eighth out of 10 on TPG's 2021 best U.S. airlines list. The airline is notorious for long bag drop lines and poor communication during delays. Plus, you'll face more fees when flying Spirit than with most other U.S. airlines.

MORE DETAILS

Spirit Airlines ranks No. 2 in this year's report. Delta is also the most reliable airline, because the carrier has the lowest overall rate of cancellations, delays, mishandled luggage and denied boardings, WalletHub says. The next most reliable airline is United Airlines, according to the personal-finance website.

MORE DETAILS

In the 2023 American Customer Satisfaction Index, which collected data from April 2022 to March 2023, Spirit earned a score of 64 out of 100, dead last out of 11 U.S.-based airlines. According to The Vacationer, Spirit was also the most avoided airline for every single age group.

MORE DETAILS

Spirit Airlines The budget airline received a whopping 637 complaints from customers, according to the DOT data. More than half of those issues (394) were due to flight problems, which include cancellations, delays, or any deviation from the planned schedule.

MORE DETAILS

Nearly 60% of Spirit Airlines flights experience delays after technical issues with its website, app and airport kiosks. Spirit Airlines self check-in kiosks are pictured at the Oakland International Airport in Oakland, California, Tuesday, June 21, 2022.

MORE DETAILS

A graphic of Wallethub's 2023 airline ranking. In terms of other key findings, Delta Air Lines was named the most reliable airline, while the least reliable was Frontier Airlines.

MORE DETAILS

Just how strict is Spirit? It's a question we hear all the time in the US travel community, and here's the latest. Spirit Airlines are very strict and limit passengers to one personal item unless you pay for additional luggage. If your luggage is deemed oversized at the gate, you risk having to pay penalties.

MORE DETAILS

Overall Rankings: The Best Airlines in the U.S.
  • Delta Air Lines.
  • Spirit Airlines.
  • SkyWest Airlines.
  • United Airlines.
  • Alaska Airlines.
  • Hawaiian Airlines.
  • JetBlue.
  • Envoy Air.


MORE DETAILS

The AirlineRatings top 20 safest low-cost airlines for 2022 are, in alphabetical order; Air Arabia, AirAsia Group* Allegiant, Air Baltic, easyjet, FlyDubai, Frontier, Jetstar Group, Jetblue, Indigo, Ryanair, Scoot, Southwest, Spicejet, Spirit, Vueling, Vietjet, Volaris, Westjet, and Wizz.

MORE DETAILS

Those familiar with Spirit's seating configurations will know that its Big Front Seats offer more than just extra legroom. While this is indeed the case, with a standard seat pitch of 36 inches rather than the usual 28, they are also wider, at 18.5 inches across.

MORE DETAILS

As noted above, Spirit charges for carry-on luggage. In addition, bags that do not meet Spirit Airlines' carry-on size and weight restrictions will be checked at the gate. Spirit baggage fees apply to any carry-on bags checked at the gate, which can get pricey if your carry-on counts as a second or third checked bag.

MORE DETAILS

JetBlue. JetBlue is America's trailblazer when it comes to the most spacious aircraft seats. Although seats vary between different aircraft types, the airline offers up to 38 inches of legroom in their standard economy class.

MORE DETAILS

These are the Best Airlines to Fly in 2023
  • Delta - Best Airline for Reliability.
  • Alaska - Best Airline for Pets.
  • Southwest - Best Airline for Families.
  • American - Best Airline for Rewards.
  • JetBlue - Best Airline for Customer Satisfaction.
  • Other Airlines to Consider.


MORE DETAILS

United Airlines, Delta Air Lines, American Airlines and Southwest Airlines are the top ranked airlines based on 2022 domestic market share. Delta operates out of Atlanta, and Hartsfield-Jackson Atlanta International Airport, Delta's hub, sees the most passenger traffic in the United States.

MORE DETAILS