How quickly can I get a family and friends Railcard?

If you have purchased a digital Family & Friends Railcard, it will be available to use straight away. A download code will be sent to your registered email address, along with instructions on how to download your Railcard. You cannot travel on discounted tickets until you have received your Railcard.



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In most cases, your digital Network Railcard will be available to use straight away. A download code will be sent to your registered email address, along with instructions on how to download your digital Network Railcard.

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If you have ordered a plastic Two Together Railcard online, please allow 5 working days for delivery. If you paid for Special Delivery and placed your order before 15:45pm, your Two Together Railcard will be delivered within two days (Monday to Thursday) or three days (Friday to Sunday).

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If you have purchased a digital 16-25 Railcard, in most cases it will be available to use straight away.

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If you are travelling by train on a ticket with a Railcard discount, you must travel with your valid Railcard. If you forget your Railcard you will either be required to buy a new ticket or you may on certain services be liable for a Penalty Fare.

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The Family & Friends Railcard gets you 1/3 off Standard Anytime, Off-Peak and Advance adult fares, and 60% off for kids' fares too. And because there's no limit to the number of times you can use your Railcard, the potential for family adventures is huge.

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Yes, you can. Simply click 'Buy Now on the website homepage to get started. When you get to the question 'Choose the type of Railcard you would like' select 'Digital' and follow the instructions on the screen to complete your purchase.

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Unfortunately, you can only have one version of your Railcard – either plastic or digital.

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You don't need to live in Britain or be a UK citizen to be eligible. However, they can only be posted to UK addresses. Buy in person at a staffed railway station (each railcard is different, so it is best to check beforehand with Railcard Help to see if there are any documents that you will need to bring with you).

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If you forget your Railcard you will either be required to buy a new ticket or you may on certain services be liable for a Penalty Fare.

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With a Senior Railcard you would need one per person, 2x £30. Both of you must travel using the Two Together, so can't be used if you'll travel individually. The Senior card can be used at any time, whereas Two Together can't be used to buy tickets for travel before 9.30am weekdays.

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