Etihad Airways maintains a reputation for being very strict with "brand standards" and safety, but they are generally more "hospitable" than strict when it comes to minor passenger issues. Regarding luggage, Etihad is exceptionally rigorous about weight limits; in 2026, they frequently weigh carry-on bags at the gate, and if your "Economy Light" bag exceeds the 7 kg (15 lbs) limit, they will often require you to check it for a fee on the spot. Regarding dress code, they are more relaxed than in the past, but they still request that passengers in all cabins dress "modestly and respectfully" in alignment with UAE cultural values—avoiding overly revealing clothing is recommended. For their "The Residence" and First Class passengers, the service standards are incredibly rigid to ensure a "perfect" experience. However, the airline is also known for its "Guest First" philosophy, meaning that if you are polite and professional, they are often quite flexible with rebooking or assisting with special requests. In 2026, Etihad remains a "high-standard" carrier that expects its passengers to follow the rules while providing world-class luxury and safety in return.