If you need to make a claim, please obtain a claim form from the Ryanair travel insurance website no later than 31 days after the event. When returning the claim form, please include all relevant documentation as outlined in the Claims Evidence section of this policy document.

To claim on travel insurance bought through Ryanair in 2026, you must contact the third-party provider directly, as Ryanair does not process the claims themselves. Your provider is usually Europ Assist or Cover Genius (XCover), and their contact details are located in your original booking confirmation email. To start a claim, visit the provider's dedicated website (e.g., xcover.com), log in with the email used for your booking, and upload your supporting documents. Required evidence typically includes a "Flight Delay/Cancellation Letter" (which you can request from the Ryanair Help Centre), receipts for emergency expenses, or a medical certificate if the claim is health-related. Most 2026 claims are handled digitally, with a typical processing time of 5 to 10 business days once all documentation is submitted.