How to collect train tickets from Heathrow?

How to use the ticket machines to collect your tickets
  1. Tap the button on screen to collect tickets.
  2. Insert any payment card (please note you will not be charged) to activate the machine.
  3. Type in your collection reference.
  4. Tap the button to print your tickets.




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Collecting self-service tickets
  1. Enter any valid bank card, then remove it when prompted. You won't be charged.
  2. Type in your ticket collection reference(s). ...
  3. Wait for all of your tickets to print, including your collection receipt.
  4. Check the printing tray and make sure you have all of your tickets before you walk away.


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Tickets can be picked up at the ticket office of any staffed Amtrak station.

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Here's what you need to do to use self-service train ticket machines in the UK:
  1. Enter any valid bank card, then remove it when prompted. ...
  2. Type in your ticket collection reference(s). ...
  3. Wait for all of your tickets to print, including your collection receipt.


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Kiosk check-in is done providing the related booking information through kiosks. Kiosks are practical and easy-to-use devices designed for everybody and most airports have kiosks devices. With its multi language support, kiosk devices print your boarding pass step by step after filling in the required details.

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Heathrow Airport has three stations: Heathrow Terminals 1-2-3, Heathrow Terminal 4 and Heathrow Terminal 5. You can travel between the terminals free of charge. From all three Heathrow Airport stations, the Heathrow Express train runs direct to London Paddington station. It takes 15-21 minutes to complete the journey.

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Getting Your Ticket
  1. You'll receive your eTicket as a PDF attachment to your emailed receipt. You can even retrieve your eTicket in the app.
  2. Open the eTicket PDF on your mobile device. You can even print your eTicket before arriving at the station.
  3. Simply show the eTicket barcode and your ID to the conductor.


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Higher fares usually apply when purchasing tickets onboard the train. To secure the best available fare, passengers should purchase tickets prior to boarding the train.

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Station Ticket Counter: The ticket agent will print out your eTicket* for you.

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Railway ticket machines across the UK accept most UK bank notes and coins. Please note that machines may not accept 1p or 2p coins as well as £50 bank notes. Depending on station operator, different machines sell a variety or limited range tickets.

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Where to catch trains. Heathrow Express trains stop at Heathrow Terminals 2 & 3 and Heathrow Terminal 5.

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If you arrive into Heathrow at Terminal 5, your Heathrow Express train will leave from Terminal 5 station, while passengers at Terminal 4 will need to take a quick connecting service from the terminal to Heathrow Central. Once at London Paddington your onward journey into the rest of the capital couldn't be easier.

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After making the payment, the airline representative will issue your ticket. Make sure to collect your ticket and any receipts or boarding passes provided. You should double-check the details on the ticket, including flight dates, times, and passenger information, as it is essential to ensure accuracy.

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Your airlines need to email your receipt and ticket confirmation after you book. Contact your airlines if you do not receive it within a few hours of booking. Keep an email copy of the receipt in a safe place. It's a good idea to print it and keep a hard copy as well.

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A valid ticket is required before you board the rail. To purchase a ticket, use the ticket vending machines (TVMs) located at each station. Cash (coins and bills) and debit/credit cards are accepted at TVMs.

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At a ticket machine You can buy different tickets at different machines. Unless otherwise noted, they accept cash (up to $50 bills and coin, returning up to $17.75 in coin change) and credit and debit cards. Gray machines: Buy all ticket types*, pre-valued MetroCards, and UniTickets.

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There are (A) credit card only machines and (B) machines that take either cash (ie, notes/coins) or credit card. All machines have an English button /often other languages too and you can easily select the train, seat etc if relevant, and pay.

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