While there’s no guaranteed way to get a free room upgrade at the Luxor Las Vegas (or any hotel), you can significantly increase your chances by using a combination of preparation, timing, and polite strategy.
Here is a practical guide, from most to least effective:
1. The Most Reliable Method: Leverage Your Player’s Club Status
- Join the MGM Rewards Program (it’s free): This is the single most important step. Status in the MGM Rewards program (which Luxor is part of) is the #1 factor for complimentary upgrades.
- Earn Status through Play: The higher your tier (Pearl, Gold, Platinum, Noir), the more likely you are to be upgraded, especially if the hotel isn’t full. Your play on slots or table games is tracked via your card.
- Book Directly: Always book your room through the MGM Resorts website or app while logged into your MGM Rewards account. The system may offer paid upgrade options at check-in online or via the app, but your status makes complimentary ones possible.
2. The Strategic Check-In Approach
- Time it Right: Check in later in the day (after 4 PM). By then, the front desk has a clearer picture of which room types are actually sold out and which are available for upgrades.
- Be Polite and Friendly: This cannot be overstated. A smile and a genuine, friendly demeanor go a long way. Front desk agents have more discretion than you might think.
- The “Ask” Technique: Don’t demand. Instead, try a polite inquiry: