How to get a refund from United Airlines?

  1. Go to My Trips to cancel your reservation and start the refund process.
  2. If your ticket was purchased in the last 24 hours, it may qualify for our 24-hour booking policy.
  3. The refund amount will vary based on the situation.
  4. Credit card refunds will be processed within seven business days of the request.




People Also Ask

Canceling a nonrefundable fare will result in an eCredit for the full amount paid (minus any cancellation fees, depending on fare type and route). However, if you cancel a refundable ticket, you'll get the amount paid refunded back to your original form of payment.

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Basic Economy tickets are nonrefundable and non-changeable except as allowed by our 24-hour flexible booking policy. They can't be combined with any other fare type. They have no value if canceled or unused. They may be eligible for partial travel credit if canceled prior to departure.

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You must cancel or change your flight within 24 hours of the time you made your reservation. If you have a Basic Economy ticket or booked your flight using Money + Miles, you can't make changes but you can cancel for a full refund.

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Every major U.S. airline (except Southwest Airlines) typically charges penalty fees to change or cancel an economy fare flight. The fees, however, can vary from as low as $75 on a domestic flight to more than $400 on an international flight.

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There are a few ways to tell if your United Airlines ticket is refundable:
  1. Check your confirmation email or boarding pass. The confirmation email or boarding pass will typically state whether or not your ticket is refundable.
  2. Log in to your United Airlines account. ...
  3. Contact United Airlines customer service.


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If your flight is at least 7 days away from the time of booking, you are entitled to a full refund within the first 24 hours of booking with no fee. This only applies to tickets bought directly through the airline and not via other services providers such as online travel agencies (OTAs).

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Can I get a refund for my Economy Plus purchase if I no longer want it on my trip? No. Economy Plus tickets are nonrefundable unless canceled within 24 hours of purchase.

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There are refundable and nonrefundable fares in every class except basic economy (first, Polaris, business, premium economy, Premium Plus, Economy Plus, etc). Consider booking nonrefundable United Airlines flights only if you have high confidence in your trip and won't need the cash equivalent on hand.

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If you purchased a round-trip flight and need to change the first leg to a different day, your best bet will likely be to pay the change fee and book a new flight. If you only need to change the return portion of a round trip, however, it may be cheaper to book a new one-way flight than to pay the cancellation fee.

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You can cancel a ticket essentially up until the day of travel, so there's no sense in canceling early and paying a fee. If, for example, there's some unrest in the area or bad weather, the airline may end up canceling your flight altogether and then you can get your money back.

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All tickets — even basic economy — can be canceled for a full cash refund if your ticket was purchased within 24 hours and the purchase is at least a week before departure.

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