How to get a refund on American Airlines?

Refund requests must be submitted individually for each ticket in a record locator. Please note that as a part of the process for requesting a refund, you must also cancel the reservation for the applicable passenger(s). This may be done in the My Reservations section of AA.com.



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Let's assume you would like to voluntarily cancel your flight. You can get a full flight ticket refund only if you booked a refundable ticket. However, airline ticket refund rules vary from airline to airline.

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You can get a full flight ticket refund only if you booked a refundable ticket. However, airline ticket refund rules vary from airline to airline. Thus, it is better to refer to the airline's website or contact it directly for possible airfare reimbursement.

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No, Basic Economy flights with American Airlines are non-refundable and non-changeable unless you request a refund within 24 hours of booking. You can receive a refund if you've purchased a refundable American Airlines flight and the ticket type is Main Cabin, Premium Economy, Business Class or First Class.

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Every major U.S. airline (except Southwest Airlines) typically charges penalty fees to change or cancel an economy fare flight. The fees, however, can vary from as low as $75 on a domestic flight to more than $400 on an international flight.

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So the airline has offered you a voucher, which is perfectly legal, but you'd rather just have the cash. You'll need to proactively ask your airline for a cash refund in writing. The same goes for if you've booked through an online travel agency like Expedia. They are also covered under DoT rules.

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Non-refundable tickets cannot be returned for a refund. However, if you cannot use your ticket, you may be able to apply its value toward a future flight. The airline may charge additional fees for changes made to a non-refundable ticket.

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To cancel a flight, contact reservations within the U.S. or Canada by calling 800-433-7300. Alternatively, you can cancel an American Airlines flight online at aa.com. First, navigate toward your trips from the homepage and enter your flight confirmation code.

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Canceling a nonrefundable fare will result in an eCredit for the full amount paid (minus any cancellation fees, depending on fare type and route). However, if you cancel a refundable ticket, you'll get the amount paid refunded back to your original form of payment.

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No change fee on American-operated flights, but the difference in fare still applies. Change to/standby for a flight the same day with the same origin/destination and number of stops. Fees may apply. Fees may apply.

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Every major U.S. airline (except Southwest Airlines) typically charges penalty fees to change or cancel an economy fare flight. The fees, however, can vary from as low as $75 on a domestic flight to more than $400 on an international flight.

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In such unfortunate circumstances, you can contact the airline to request a free cancellation or to reschedule your flight in light of the circumstances. You will likely need to provide some form of documentation as proof of the situation such as a death certificate.

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If you would like to cancel your flight due to medical reasons, please contact the airline directly with a copy of your medical certificate requesting them to waive any applicable cancellation fees.

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Most airlines allow you to request a refund directly on their websites. Even if you don't think the airline will grant you a refund, it's worth a try.

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