How to get an Uber in Nairobi?

Open the app and enter your destination in the “Where to?” box. Once you confirm that your pickup and destination addresses are correct, select Taxi. After you've been matched with a driver, you'll see their vehicle details and can track their arrival on the map.



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The classic uberX service provides an affordable, everyday ride throughout Mombasa and Nairobi, helping to move communities in both cities. Whether you're coming home from work or heading out with friends, uberX cars are the go-to option for a quick, affordable ride across town.

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Whether you have a question about your account or want to report an incident, you can contact us. To speak directly with a trained agent on the phone, go to Help in the Driver app, then navigate to the issue you're experiencing to see the support options available.

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Cash Payment In Nairobi, you can for an Uber ride with cash. To make a cash payment for an Uber ride, just request a ride as usual and then select the “CASH” option at the bottom of the screen as your payment option. Tip: You can also swap payment methods at the bottom of the screen before the end of a ride.

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Uber in Kenya, already one of the company's most affordable services in the world, charges customers in Nairobi, Kenya's capital, a minimum fare of $2.90.

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I would take Bolt because it costs half the price of Uber. Nobody takes conventional taxis in Nairobi anymore.

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How to get a Taxi in Nairobi. Taxis in Nairobi don't go around looking for passengers, but you can find them parked on every other street corner in the city centre. At night they're found outside restaurants, bars and nightclubs.

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Nairobi has heavy traffic, so keep that in mind if you opt to drive. Since walking is typically not considered safe for foreigners, using a licensed taxi is the best way to navigate around the city.

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Riding the Bus Buses offer a safer alternative to the matatus for a similarly affordable price. Official city buses are operated by the government-run Kenya Bus Service (KBS), although private companies like City Hoppa and Double M also ply the same routes as the matatus.

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We advise: Exercise a high degree of caution in Kenya overall due to the high crime levels and the threat of terrorist attack. Higher levels apply in some areas.

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Reserve a ride with Uber in advance in Nairobi Request a ride up to 30 days in advance, at any time and on any day of the year. Date format is yyyy/MM/dd. Press the down arrow or enter key to interact with the calendar and select a date. Press the escape button to close the calendar.

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How to contact your Uber driver before your ride. It is not possible to contact a driver before one has been assigned to you, so we'll assume you have just requested an Uber to pick you up. At the bottom of the screen, the box with your driver's name and the license number of his car is a Contact button.

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