How to use Trainline e ticket in Italy?

When you've decided what trains you want to book, either on the website or on the app, you will in most cases receive an e-ticket sent to your phone (via email or the Trainline App)—just show it to the train conductor. If e-tickets aren't available, you can print/collect your tickets at the train station.



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Better yet, just download the Trainline app before you travel. Our handy app lets you explore routes across dozens of Italian train stations and instantly purchase e-tickets. Plus, you can do your due diligence before you even leave your house by browsing our helpful FAQs and destination guides right on our website.

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High-speed & intercity trains are ticketless, you simply print your booking reference or show it on your phone. For regional trains you print your own ticket or in some cases collect it from the self-service machines at a Trenitalia station.

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Yes. You can show your E-Ticket directly to the driver on your smartphone or device when boarding. This is the quickest and easiest way.

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Hi Gary, a screenshot won't be accepted & you'll have to activate the tickets in order for them to be valid.

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If you miss your train, simply approach the ticket counter, or Biglietteria, present your original ticket, and ask about your options. The representative will be able to advise you based on your individual ticket.

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Often there is little difference in the ticket prices between the two. But even more often, TheTrainline offers discounted train tickets months in advance before the national train company itself ( Trenitalia, for example) has them up for sale on its own website.

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The easiest way to book your trip is on Amtrak.com or the mobile app. You'll receive your eTicket as a PDF attachment to your emailed receipt. You can even retrieve your eTicket in the app.

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No, please do not screenshot your e-ticket as the QR code may be blurred or not sufficiently accurate to scan.

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Digital tickets are delivered via email and can be printed out or shown on a device at the event. Mobile tickets are similar to digital tickets, but they're specifically designed to be displayed on a smartphone.

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Pros and cons of mobile + digital event tickets Digital tickets are delivered via email and can be printed out or shown on a device at the event. Mobile tickets are similar to digital tickets, but they're specifically designed to be displayed on a smartphone.

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