Visit Our Website. You can always visit Amtrak.com to learn the real-time status of a train.
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Amtrak App: Use the train status tool in the Amtrak app to check the status of a specific train. Available on the App Store and Google Play. Phone: Call 800-USA-RAIL to speak with a representative. At the Station: Listen for announcements (at staffed stations) or look for updates via electronic signage.
Your ticket is refundable (with no admin fee) if the service you planned to travel on is delayed or cancelled, and you choose not to travel. If you choose to travel on another day not covered by your original ticket, there is no admin fee to get a refund and rebook your ticket.
Enjoy the flexibility of changing the dates and times of your departure and/or return trip or feel free to upgrade your seat or sleeping options. Changes can only be made if there is an email address on file through Amtrak.com or modify reservations through the Amtrak App.