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How would you handle a very anxious passenger who is afraid of flying?

Stay calm and be supportive.
Don't take your passenger's attitude personally. It's not that they don't trust you. Human beings aren't designed to fly, so it's only natural for our minds and bodies to get nervous! But most importantly, don't let a nervous passenger distract you from being a good pilot.



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9 Ways To Help A Friend Who's Afraid Of Flying
  1. Encourage them to come prepared. ...
  2. Know your seating sitch. ...
  3. Order them a drink... ASAP. ...
  4. Have an arsenal of entertainment. ...
  5. Look for a baby. ...
  6. Put the homework and the work-work DOWN. ...
  7. Find a plane crush. ...
  8. Keep the focus on the future.


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For example, deep breathing or meditation during take-off, landing or turbulence can reduce your symptoms of anxiety. You can also learn to “talk back” to negative thoughts about flying when they arise.

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What Are the Best—And Safest—Sleeping Pills for Flights?
  • Ambien. Ambien—the most powerful option on this list and the only one that requires a prescription—works as a sedative-hypnotic medication that slows your brain activity to make you feel very sleepy. ...
  • Tylenol PM. ...
  • Melatonin.


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Use the Valsalva maneuver during ascent and descent. Gently blow, as if blowing your nose, while pinching your nostrils and keeping your mouth closed. Repeat several times, especially during descent, to equalize the pressure between your ears and the airplane cabin.

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Ear Pressure : * Pinch the soft part of your nose and blow the air out threw your ears. It will help to release ear Pressure. This can also be done without pinching the nose and just trying to blow the air through nose without inhaling.

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Treat congestion before your trip
If you're congested from allergies or an upper respiratory infection, it's important to do what you can to resolve the congestion before you fly. Common treatments for congestion include antihistamines, decongestants, and nasal steroid sprays.

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People often come to us requesting the doctor or nurse to prescribe diazepam for fear of flying or assist with sleep during flights. Diazepam is a sedative, which means it makes you sleepy and more relaxed.

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If you're stressed about an upcoming flight, consider using one or more of the following calming techniques:
  • Fight fear with knowledge: ...
  • Practice breathing exercises: ...
  • Refocus your attention: ...
  • Strike up a conversation: ...
  • Drink lots of water:


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O'Connor said that as a flight attendant, she'll often sit down with a mom whose baby is crying and encourage her, ask if she needs something or just start a conversation about the baby just to move the focus from the tears.

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Japan Airlines has introduced a feature on its seat booking system that shows where young children are seated. A child icon appears when a passenger is travelling with children aged under two years.

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Some examples of strengths that flight attendants include the following:
  • Being able to handle difficult customers/passengers.
  • Being calm in emergency situations.
  • Having a good memory (for faces, names, details)
  • Being able to think on your feet.
  • Good people skills.
  • Being physically fit.


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