Is 4 a good Uber rating?

I've learned that a perfect 5.0 rating may not be what it seems, that a rating in the high 4.9s is the sweet spot, and that if you're below a 4.6, you can forget about me ever picking you up. Here's what Uber and Lyft drivers really think about you based on your rating.



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Rating a driver a 4 or below is telling the rideshare company that the driver is unfit to drive for the service, as drivers can be deactivated at 4.6 or below. Therefore, you should never rate a driver low unless they committed an egregious offense and they should be fired.

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4.0 Cutoff According to driver feedback, riders may encounter a 4 star trip review rather than a 5 star, if they fail to appear at the scheduled time, display aggressive or drunk behavior, or if they fail to adhere to minimally acceptable standards of “hello”.

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You may already know how to view your average Uber rating as a rider. For most people, it's probably floating somewhere between 4.5 and 5 stars.

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Any lower than 4.6 could be a potential issue, because it's at this point that Uber can consider deactivating your account. Consistent low ratings are monitored by Uber. If your score remains low for an extended period, Uber may cancel your account or ban you from working with them.

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A driver or delivery person can lose access to part or all of the Uber platform for ratings that are below the minimum average rating in their city.

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Your rating is the average of your last 500 trips. If you want to help improve your rating, drivers have shared some of the top reasons they hand out fewer stars: Pack it in, pack it out: Drivers shouldn't have to clean up after you. Always make sure to take your trash and any other belongings with you.

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If your rating is between 4.94 and 4.99, you are a great passenger with lots of experience. For the longest time, my driver rating was a perfect 5.0 on both Uber and Lyft.

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How can I improve my Uber score?
  1. Be on time. No one wants to be kept waiting – especially when time is money. ...
  2. Be respectful. ...
  3. Follow the rules. ...
  4. Tip your driver (even a little), and other suggestions. ...
  5. For those sharing a ride with others, you can't change your destination or the drop-off order.


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Uber ratings below 4.7 are considered to be below average. So a rating of 4.5 isn't very good. If your rating falls below 4.6 for a long period of time, there's a risk that Uber will deactivate your account.

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The basics of ratings After each trip, riders and drivers have the opportunity to rate each other from 1 to 5 stars, based on their trip experience. Ratings are anonymous.

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Easy, every new driver starts with a 5 star rating! For the rest of us, ratings do not make much difference. The easiest way to improve your ratings is to ignore Pool ride requests. Smooth rides are preferred over fast rides.

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Star Ratings are an average of rated trips. If you have two rated trips, one 5 star and one 4 star the average is 4.5. If you have hundreds of trips and a 4.5 then it would not be considered a very good average rating however…

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In order to ensure a consistent and reliable experience, we are unable to remove individual trip ratings on request. Keep in mind that although you will rate a rider after every trip, riders are not required to do the same. Ratings are optional for riders.

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Your rating is the average of your last 500 trips. If you want to help improve your rating, Uber drivers have shared some of the top reasons they hand out fewer stars. Always make sure to take your trash and any other belongings with you. Don't leave a mess behind.

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I have a 4.85 Uber passenger rating, is that good, bad, or average? It's pretty average… most riders will have a 4.8 or higher. Anything less than 4.7 and you will start seeing it take longer to get a ride, because drivers will begin declining to take a ride from someone with a rating so low.

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Tips for a 5-star trip
  1. A clean car that's well maintained and scent-free.
  2. A preferred route to their destination. ...
  3. Polite, easygoing, and respectful conversation.
  4. Excellent service such as helping riders with doors and their luggage.
  5. Following local traffic laws and speed limits.


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A single 5 star rating from either a driver or a rider is the most common. A perfect 5.00 score though is rare. There are very few drivers who have a 5.00 - less than 1% of the total population. And among them, some are able to maintain the 5.00 consistently.

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Uber's driver app can detect and record if you are accelerating aggressively, stopping quickly instead of gradually and if you are exceeding the speed limit for a specific stretch of roadway.

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