Understanding the Lyft ratings systemAt the end of each ride, you and your passenger have the opportunity to rate each other on a scale of 1 to 5 stars, with 5 being the best.
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If your rating drops below 4.8, you may want to consider ways to improve it. Consistently low ratings can put you at risk of deactivation.” In practice, this means that if a driver with a rating below 4.7 is at a high risk of deactivation and will receive a warning email.
The basic consensus is this: Anything above a 4.9 is excellent, possibly even worth bragging about on Tinder; the 4.8 range is good; the 4.7 range is merely fine; the 4.6 range is nearing the borderline. Once your rating dips below 4.6, drivers start thinking you might be a little sketchy.
What's considered a bad rider rating? Anything below 4.5 stars isn't ideal. If you check your rating and it's lower than you like, the only way to make it better is to take more rides and take heed to the following advice. It may take a while, but that 3.9 can grow to 4.6 in no time.
An average Lyft driver rating of 4.9 is a good score, but you want to keep it from going any lower. There are plenty of drivers with a Lyft driving score over 4.95 and many with a score of 5.0. This raises not just the curve but also Lyft's expectations. You needn't worry, though.
One of the reasons they could deny a ride is because of a bad rating. While a bad passenger rating could limit your chances of getting a ride, even worse is that you could be deactivated from the Lyft platform entirely if you get enough bad ratings.
It's important to check your Lyft driver ratings often, but Lyft emails a weekly summary to drivers if you forget to check. If you want to check manually, log into your app and tap 'Feedback & Rewards,' then 'Your Feedback. ' You'll see your star rating and reviews left; however, they are anonymous.
More than 75 percent of Lyft drivers said they were satisfied with their experience, while less than half of Uber drivers said the same. Lyft is a significantly smaller company, but its drivers made more money.
For example, Lyft's average incomes are around $18 per hour, while Uber's average income can sometimes average as low as $15 per hour. With this thought in mind, at the outset, you may be able to earn slightly more with Lyft; this may be because Lyft riders are generally more likely to pay a tip than Uber riders.
It's pretty average… most riders will have a 4.8 or higher. Anything less than 4.7 and you will start seeing it take longer to get a ride, because drivers will begin declining to take a ride from someone with a rating so low.
Uber ratings below 4.7 are considered to be below average. So a rating of 4.5 isn't very good. If your rating falls below 4.6 for a long period of time, there's a risk that Uber will deactivate your account.
One driver said their 'best passengers are the ones that quietly sit in the back', while another agreed that their 'dream passenger is the one who tells me to turn up the music and then sits quietly'.
In order to ensure a consistent and reliable experience, we are unable to remove individual trip ratings on request. Keep in mind that although you will rate a rider after every trip, riders are not required to do the same. Ratings are optional for riders.