1-Star Airline RatingThis represents a poor quality of Product delivered across the assessment sectors, combining with low and/or inconsistent standards of front-line Staff Service for the Onboard and home-base Airport.
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Spirit AirlinesSpirit Airlines is the only 2-star rated airline on this list that operates in America.
Tier 1 airlines board more than 25 million passengers per year. Tier 2 airlines board between 10 and 25 million passengers per year. Tier 3 airlines board between 3 and 10 million passengers per year. Tier 4 airlines board fewer than 3 million passengers per year.
The 3-Star Airline Rating is awarded to airlines delivering a fair Quality performance equating to an industry “average” of acceptable product and service standards. This global 3-Star airline rating signifies a satisfactory Product quality across different travel cabins.
As expected, most of the major airlines have all achieved seven out of seven stars. Qantas, Jetstar, Virgin are all on the list. But what's interesting is the number of smaller airlines who have a seven-star ranking. Jetstar, AirAsiaX and EasyJet all made the 7-star list.
2-Star Airline RatingShows airlines delivering a lower total Quality performance, in some instances below the industry average across many rating categories. A 2-Star Airline rating signifies an inconsistent or lower Quality of Product and/or front-line Staff Service for the Onboard and home-base Airport environments.