Is a 4.9 star rating good?

?? Findings. Products with an average rating of 4.5 to 5 stars have lower sales than those with between 4 and 4.5 stars. Average review ratings increase sales as they go up and peak at between 4 and 4.5 stars, then slightly lower them again (it's still better to have a 5-star rating than a 3 star rating).



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A 4-star rating indicates to your business — however politely or gently — that your product or service still has room for improvement (at least, in the reviewer's opinion). Therefore, you must not respond quite as you would to a 5-star rating or review.

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4 star – Four-star accommodation is good quality. Hotels will typically have additional services, such as a gym and swimming pool, business suites, and on-site restaurant services. 5 star – Luxury accommodation. A five-star venue will have everything four-star accommodation offers but to a much higher standard.

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A 4.7-star rating means the business is doing a great job meeting customer expectations and providing a high-quality product or service.

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10 Proven Strategies to Get 5-Star Google Reviews
  1. Update your Google Business Profile.
  2. Make asking for reviews a part of your routine.
  3. Make it easy for customers to leave reviews.
  4. Maximize the power of follow-up emails.
  5. Respond to all customer reviews.
  6. Encourage 5-star Google Reviews with incentives.
  7. Showcase your success.


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An average Lyft driver rating of 4.9 is a good score, but you want to keep it from going any lower. There are plenty of drivers with a Lyft driving score over 4.95 and many with a score of 5.0. This raises not just the curve but also Lyft's expectations.

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According to research by Northwestern, purchases are most influenced by reviews with an average rating of 4.2 to 4.5 stars out of 5 — making this the ideal average star rating for purchase probability. “Consumers perceive ratings closer to a perfect 5 stars as too good to be true,” the report suggests.

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For home appliances, a good star rating typically starts at 3.5 stars. While home appliances serve an essential role, consumers tend to attach less emotional value to them and are often willing to make concessions on features or high-end quality to get the best price.

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