There is a common misconception that Air Conditioning (AC) is not "allowed" or included in Uber Go (the budget tier in India and other regions), but per Uber's official policy, AC is a mandatory requirement for all vehicle categories, including Go. However, in practice, some drivers may try to avoid using it to save on fuel costs, leading to frequent disputes between passengers and drivers. In 2024 and 2025, Uber reiterated that drivers must provide a comfortable environment, which includes AC, unless the passenger specifically asks for it to be turned off. If a driver refuses to turn on the AC in an Uber Go ride, passengers are encouraged to report the incident through the app. While Uber Go is a "no-frills" service using smaller hatchback cars, the core amenities like working windows and functioning air conditioning are part of the service standard you pay for.