Is Airbnb 100% refundable?

Strict Policy
The Airbnb Strict cancellation policy allows guests to receive a full refund if they cancel within 48 hours of booking and at least 14 days before a listing's check-in time.



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Airbnb refund policies Moderate: Cancellable until five days before your stay for a full refund. Firm: Cancel 30 days before the stay and receive a full refund; cancel between 7 and 30 days before your stay and receive a 50% refund; no refund if canceled fewer than 7 days before the stay.

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Depending on the length of your stay, when you cancel, and the cancellation policy that applies to your reservation, you may get a partial refund if you cancel after check-in - learn more about different cancellation policies. Learn more about how refunds work for cancellations.

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Issues must be reported to Airbnb with 72 hours of discovery to be eligible under our Rebooking and Refund Policy. Note: You have up to 60 days after your reservation's checkout date to submit a Resolution Center request.

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Guests who cancel will receive an automatic refund if your cancellation policy permits it.

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The Airbnb Strict cancellation policy allows guests to receive a full refund if they cancel within 48 hours of booking and at least 14 days before a listing's check-in time. In the event of a cancellation within 48 hours, the guest is only entitled to 50% refund, regardless of how far out the check-in date is.

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We'll automatically send any eligible refund to the payment method you used when you booked the reservation. Our Rebooking and Refund Policy can help cover situations when the listing or amenities are not what you expected. Refund requests of any amount should be handled through our Resolution Center.

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If your Host is unable to resolve the issue, doesn't respond at all, or declines your refund request, just let us know, click or tap Get Help from the reservation page. Someone from our team will step in to help resolve the issue.

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Eligible travel issues listed under Airbnb's policy
If a guest arrives and finds that the property has not been cleaned (i.e. dirty sheets, rubbish lying around) they have a right to request a refund. This also relates to safety issues such as infestations, broken locks, or extreme mold.

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Why YSK: If you're not used to traveling, you may not know that the term “free-cancellation” just means you won't be charged a fee to cancel your booking. It doesn't mean you'll be refunded if your paid for your room in advanced. In fact, most hotels have a strict refund policy you should be aware of when booking.

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Airbnb prohibits security cameras or recording devices that are in or that observe private spaces like bedrooms, bathrooms, or sleeping areas. You must indicate the presence of all security cameras or other recording devices in or around a listing, even if they're not turned on or hooked up.

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Ask for a refund: If you need to request a refund because of the issue, there's a higher chance your Host will accept your request if you can agree on an amount first. Send a request to your Host for the refund in the Resolution Center and provide the details of the issue along with the photos or video.

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While Airbnb is a safe option for accommodation when traveling, there are plenty of things you can do to further protect yourself as you explore. Never give your personal contact information to a host or pay outside of the platform. Always pay and communicate through the Airbnb website or app.

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The pros of Airbnb include affordability, local experience, more amenities than a standard hotel room, access to unique spaces, and the ability to connect with helpful hosts. The cons of Airbnb include a lack of standards, risky situations, no hotel services, paying in advance, and varying cancellation policies.

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Overview of Airbnb Cancellation Policy Each and every listing offers one of three cancellation policy types: flexible, moderate, or strict. You can get a refund for extenuating circumstances – more on this later. If your reservation is canceled by your host, you'll get a refund.

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