Is Amtrak understaffed?

The staffing shortage plaguing American businesses of all kinds continues to bite down hard at Amtrak, whose leadership acknowledged yesterday during a public Board of Directors meeting in St. Louis that despite their best efforts those shortages are going to keep crimping service for much of 2023.



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There are many reasons for this. There is limited service between cities (Amtrak says it runs 300 trains with about 87,000 passengers per day), freight is often prioritized over passenger service in the U.S., and trains and facilities are often outdated.

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It was supposed to become self-supporting after a transition period, but it has never earned a profit and it consumed more than $50 billion in federal subsidies over five decades to 2020. In fiscal year 2021, Amtrak had revenues of $2.1 billion, expenses of $4.1 billion, and a loss of $2.0 billion.

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Amtrak is failing for a variety of reasons, one being that it is underfunded. Many of the railroads it operates on require maintenance. Maintenance requires funding from state legislatures, which often underfund or cut the money needed.

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“And Amtrak has not only survived, but it's about to start a whole new era of passenger-rail service in this country.”

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Over the next 15 years, Amtrak envisions connecting over 160 communities across the United States by building new or improved rail corridors across more than 25 states. This corridor expansion will create more than 500,000 new jobs.

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The staffing shortage plaguing American businesses of all kinds continues to bite down hard at Amtrak, whose leadership acknowledged yesterday during a public Board of Directors meeting in St. Louis that despite their best efforts those shortages are going to keep crimping service for much of 2023.

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As of Sep 26, 2023, the average hourly pay for an Amtrak in the United States is $22.05 an hour. While ZipRecruiter is seeing hourly wages as high as $36.54 and as low as $9.62, the majority of Amtrak wages currently range between $17.07 (25th percentile) to $25.00 (75th percentile) across the United States.

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The new Acela will operate at top speeds of 160 mph vs. today's fleet, which operates at top speeds of 150 mph. Amtrak's new Acela fleet is scheduled to enter service on the NEC in 2024.

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On average, Amtrak travel is 34 percent more energy efficient per passenger than air travel, according to the US Department of Energy.

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The simple answer: your Amtrak trip won't be affected by the government shutdown. As we've seen during previous government shutdowns, Amtrak has enough cash on hand to keep the trains running and workers paid in the near term.

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The infrastructure that was transferred to Amtrak's management was also aging rapidly and required repairs. However, perhaps the biggest issue of all was that under the Rail Passenger Service Act, Amtrak did not gain ownership of the majority of the railroad tracks that their trains ran on.

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While the US was a passenger train pioneer in the 19th century, after WWII, railways began to decline. The auto industry was booming, and Americans bought cars and houses in suburbs without rail connections. Highways (as well as aviation) became the focus of infrastructure spending, at the expense of rail.

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Amtrak tickets tend to be higher than air fares if you book a roomette or bedroom as the price includes meals and private accommodations. However, Amtrak coach seats are often cheaper than coach seats on a plane, especially if you purchase tickets in advance.

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U.S. employment in rail transportation At the same time, working conditions for the employees remaining at these railroads have deteriorated. “Even the good pay and pensions aren't worth it anymore, because they're being so overworked,” said Schuhrke.

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Amtrak now predicts that gross ticket revenue will be back to the pre-COVID annual level by FY 2024: Yet, despite ridership and revenue returning to pre-COVID levels, Amtrak has apparently decided to give up on ever getting back to the pre-COVID position of an operational break-even.

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Train travel is much simpler, as there is no TSA PreCheck® or CLEAR equivalent for Amtrak. Amtrak trains offer private rooms, more legroom, more space from your fellow passengers, more comfortable seats, and more food & beverage options.

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