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Is BA a five star airline?

British Airways is currently Certified as a 4-Star Airline for the quality of its airport and onboard product and staff service. With some rating areas dropping to 3-Star Rating levels, the BA rating for 2024 is now subject to review.



As of early 2026, British Airways (BA) is officially certified as a 4-Star Airline by Skytrax, the international air transport rating organization. While BA offers a premium "First" class and has been aggressively rolling out its improved "Club Suite" (Business Class) with privacy doors, it has not yet reached the elusive 5-Star status held by carriers like Qatar Airways or Singapore Airlines. The 4-Star rating reflects a high standard of both airport and onboard products, but notes areas for improvement, particularly in consistency across their older fleet and the pared-back nature of their short-haul Economy product. Despite not having five stars, BA frequently wins specialized awards, such as "Best Airline Staff in Europe" and accolades for its "Concorde Room" lounge at London Heathrow. For many travelers, the airline remains a top-tier choice for transatlantic travel, especially given its extensive network and recent investments in cabin modernization and ground service enhancements.

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Only selected airlines worldwide achieve the APEX Five-Star Global Airline Award, and SAS proudly joins this elite group. The APEX Five Star Global Airline Award status was awarded at the 2023 APEX/IFSA Awards Ceremony in Long Beach, California, during APEX/IFSA Global EXPO.

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The World's Top Airlines of 2023, according to Skytrax
  • Singapore Airlines.
  • Qatar Airways.
  • ANA All Nippon Airways.
  • Emirates.
  • Japan Airlines.
  • Turkish Airlines.
  • Air France.
  • Cathay Pacific. EVA Air.


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Qatar Airways has just won the prestigious AirlineRatings.com Airline of the Year award for 2022. British Airways, once lauded as “the world's favourite airline” because it carried more international passengers more miles than any other, was ranked 20th.

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“With independently verified passengers serving as the final judges, Emirates continues to set the highest echelon bar of airline experience by winning the APEX Official Airline Ratings™ Global Five Star rating every single year without fail,” APEX CEO Dr.

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British Airways is a British carrier. Frequent travelers give the airline an average rating of 7.3/10. This is above the general average . Over the last 12 months the rating has been trending upwards.

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Qatar Airways is certified as a 5-Star Airline for the quality of its airport and onboard product and staff service. Product rating includes seats, amenities, food & beverages, IFE, cleanliness etc, and service rating is for both cabin staff and ground staff.

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TUI Airways is Certified as a 3-Star Leisure Airline for the quality of its airport and onboard product and staff service. Product rating includes seats, amenities, food & beverages, IFE, cleanliness etc, and service rating is for both cabin staff and ground staff.

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However, Skytrax ratings are based on a variety of criteria and Emirates may not have met all the requirements for achieving five stars. For example, Skytrax looks at factors such as cabin comfort, in-flight entertainment options, food quality and customer service standards when determining their star rating system.

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As well as being the only Irish airline to have a 4-Star rating, we're also the only 4-Star airline connecting Ireland and the United States.

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Established in 1933 with a fleet of five aircrafts, Star Alliance member Turkish Airlines is a 4-star airline today with a fleet of 329 (passenger and cargo) aircraft flying to over 303 destinations worldwide with 252 international and 51 domestic.

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British Airways is a premium airline and its fares reflect the high level of service and amenities they offer, such as in-flight entertainment, comfortable seating, and free baggage allowances. Additionally, operational costs for airlines, including fuel, maintenance, and staff salaries, can be quite high.

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On its long-haul international fleet, British Airways has taken strides over the past few years to install new economy, premium economy and business class seats — each with larger in-flight entertainment screens and better onboard amenities.

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