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Is Bolt pet friendly?

It is up to the driver whether or not they accept such a trip and you can cancel your request if the driver refuses to do so. If the driver agrees to take your pet along, please make sure that your pet is clean and well-behaved.



In 2026, Bolt's pet-friendly status depends largely on the specific city and the "Pet" category available in the app. In many European and African markets, Bolt offers a dedicated "Pet" ride type that allows you to bring one domestic animal (such as a dog or cat) for a small additional fee. When you book this specific category, the driver is pre-notified and has agreed to have an animal in their vehicle. If the "Pet" category is not available in your region, Bolt's policy is that the decision rests entirely with the individual driver; you should message them immediately after booking to ask for permission. However, it is important to note that Service Animals (like guide dogs) are legally required to be accepted on all Bolt rides at no extra cost, regardless of the category, provided they are supporting a passenger with a disability.

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We love pets, but we don't allow them in our stores. We do welcome fully trained, ADA-qualified service animals to shop with you. Animals whose sole function is to provide comfort or emotional support do not qualify as service animals under the ADA.

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