Is buying a Railcard instant?

If you have purchased a digital 16-25 Railcard, in most cases it will be available to use straight away. A download code will be sent to your registered email address, along with instructions on how to download your Railcard. Mature students will have to wait a little longer as these applications are checked manually.



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How quickly will I get my new digital Railcard? A: In most cases, your digital 26-30 Railcard will be available to use straight away. A download code will be sent to your registered email address, along with instructions on how to download your digital 26-30 Railcard.

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If you forget your Railcard you will either be required to buy a new ticket or you may on certain services be liable for a Penalty Fare.

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If you have ordered a plastic Two Together Railcard online, please allow 5 working days for delivery. If you paid for Special Delivery and placed your order before 15:45pm, your Two Together Railcard will be delivered within two days (Monday to Thursday) or three days (Friday to Sunday).

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If you have purchased a digital 16-25 Railcard, in most cases it will be available to use straight away.

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If you order a digital Santander 16-25 Railcard, it will be available to use straight away. A download code will be sent to your registered email address, along with instructions on how to download your Railcard. If you order a plastic Santander 16-25 Railcard please allow 5 working days for the Railcard to arrive.

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At a staffed station ticket office You can buy a Two Together Railcard at any National Rail staffed station ticket office or National Rail-licensed Travel Agent. You can do it on the day you are travelling, just ensure the ticket office is open.

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No. The Railcard is for use by you and the second named adult on your Railcard when you are travelling together. The two named cardholders must travel together for the entire journey for their discounted tickets to be valid. What is an acceptable image to use for my Railcard?

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Yes. You must show your valid Railcard when you buy your ticket. You also need to have your Railcard with you on each journey and present it to staff when your ticket is checked aboard the train.

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No. The Railcard is for your use only, and provides discounts only on tickets bought for your own use. It does not cover anyone accompanying you.

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While railcards might seem like an expensive investment for those who don't regularly travel by train, do not underestimate their worth. Most railcards mean you could save up to 1/3 on train fares.

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Under 'Choose the type of Railcard you would like' you can select if you want a 'Digital' or a 'Plastic' Railcard. You will be asked to provide a digital passport-style photo if you select 'Digital'. You do not need a photo if you have ordered a 'Plastic' Network Railcard.

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No. Just your name, address and basic information is required.

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Your National Railcard gives you discounts on the Tube, DLR, London Overground, Elizabeth line and National Rail services.

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