Generally, Delta is a good airline for travelers who want a comfortable flight experience overall at a cost that's in line with its service and offerings. Photo courtesy of Delta Air Lines.
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Delta Airlines is known for its high-quality service and you typically pay more because of that. The main category that Delta gets low marks on is affordability. But the positives such as reliability, safety, perks, and their large network of destinations generally outweigh this negative.
In the competition of Delta versus United, there isn't a clear winner. Delta charges less baggage fees and makes basic economy more tolerable for a frugal traveler. United, on other hand, has a stronger loyalty program, cheaper award prices and a stronger presence when it comes to global connections.
In terms of comfort, Virgin all the way. The seats in Virgin long haul are far superior, there is complimentary alcoholic and non alcoholic drinks on board.
The rankings determined that Delta had the lowest rate of cancellations, delays, mishandled luggage and denied boardings among U.S. carriers. Delta has been honored as one of the World's Most Admired Companies for the 9th year in a row by Fortune, ranking higher on the list than any other airline.
Delta's premium economy seat class is Premium Select.It offers passengers a wider, reclinable seat with a footrest, an amenity kit and other travel perks. It's offered on long-haul flights aboard wide-body aircraft. What is the difference between Delta Comfort Plus and premium economy?
Delta excels in providing a consistently good onboard experience, understandable fees and an extensive range of credit cards that provide a good fit for every type of traveler. However, United offers travelers more destinations and American's loyalty program is easier to use.
Delta has been named the World's Most Admired Airline by Fortune, with the company ranking No. 1 across the board in the industry for values including innovation and people management. Delta also rated higher than any other airline on the overall list of Most Admired Companies, climbing to No. 12 this year.
Delta, Alaska Airlines, Southwest Airlines and American Airlines are tied for No. 2 in passenger comfort. WalletHub names Envoy, a regional airline owned by American, as the safest airline.
Delta primarily uses its wide-body aircraft on long-haul flights to Africa, Asia, Europe, Oceania, and South America. Its Airbus A330s, Boeing 767-300ERs, and Boeing 767-400ERs mainly operate on flights to Europe, while the Airbus A350-900 mainly operates on flights to Asia and Oceania.
Most complaints seem to focus on flight delays, poor service, and high luggage fees, but those are the same complaints that have been directed at the airline industry at large for years.
There's a lot to love about flying Delta Premium Select, but it doesn't get high marks for everything. Most importantly, the seats are a significant upgrade from economy: wider, more legroom, better padding, and more recline to help you sleep.
Delta's Premium Select seats are definitely a big step up from Comfort+, Delta's extra-leg-room economy seat. They're a few inches wider with far more legroom and recline, plus they have those helpful leg rests.