Is Galactic Starcruiser a success?

Despite all of the careful thought, planning and effort that was poured into creating such a fascinating experience, Galactic Starcruiser was not the financial success Disney was hoping for. And more than a few travel experts ultimately attributed the property's failure to the steep $1200 per-night cost of admission.



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Scrapping the infamous Star Wars: Galactic Starcruiser hotel cost Disney $250 million, the company announced in its quarterly earnings call last week. With only 100 guest rooms, that breaks down to $2.5 million per room for the failed venture.

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Disney Reveals Just How Much Money It Lost on Overpriced Star Wars Hotel. In its most recent quarterly report, Disney revealed an embarrassing $250 million loss on its overpriced Star Wars: Galactic Starcruiser hotel.

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Disney Parks made a surprising announcement in May: its Star Wars: Galactic Starcruiser experience in Orlando, Florida, will close in September after just ~18 months. During the Walt Disney Company's Q3 earnings call, the company revealed that the closure would result in a $250m loss.

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But the Starcruiser was also said to be immensely costly to operate, primarily because it employed a cast of about a dozen core actors who had to perform and interact with guests in full-day shifts. The Galactic Starcruiser features about a dozen core actors who interact with guests throughout the two-day experience.

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– Walt Disney World's Star Wars: Galactic Starcruiser is beginning its final voyage Thursday before closing permanently. Walt Disney World announced back in May that the immersive Star Wars hotel experience would be closing after nearly two years in operation.

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And while it received glowing reviews from guests, ultimately it performed below Disney's expectations, according to Disney Parks, Experiences and Products Chairman Josh D'Amaro. “It didn't perform exactly like we wanted it to perform, so we decided that we were going to sunset this in September,” D'Amaro said.

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Between the steep prices, the lack of typical hotel amenities, and the reliance on modern characters in the franchise, the hotel was a tough sell for many guests.

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– Disney announced earlier this year that the company would be closing its Star Wars-themed “Galactic Starcruiser” hotel, with its final voyage scheduled from Sept. 28-30.

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Disney has not commented on just how much Galactic Starcruiser took to construct, although the Washington Post estimated a cost of close to $1 billion. Now, the company can add another $250,000,000 to that total, according to Disney's interim CFO Kevin Lansberry on the August 9 earnings call.

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Another of their articles cites 100 cabins, which consists of 94 Standard cabins, 4 Suites, and only two Grand Captain Suites. That equates to 506 possible guests, so basically the same number. It's important to note that both of these calculations are with every bed of every room filled to capacity.

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What if you need to leave in the middle of your stay? Passengers are able to leave the Galactic Starcruiser at any point throughout their stay.

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The Star Wars: Galactic Starcruiser hotel at Walt Disney World Resort is seen on April 3, 2022, in Orlando, Fla. After the Galactic Starcruiser hosts its final bookings in September, the doors will close permanently on Disney's infamous “Star Wars” hotel.

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Alcoholic drinks on board the Star Wars: Galactic Starcruiser are not included in the vacation package and must be paid for separately. Some non-alcoholic drinks are included (like soda and coffee), but alcoholic and non-alcoholic specialty drinks require additional payment.

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If you will be the only person staying in a cabin during a Star Wars: Galactic Starcruiser voyage, you will be charged the same total package price as 2 adults staying in the same cabin. View sample standard cabin rates.

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Despite this inventory spike, many Walt Disney World hotels are sold out for a range of dates in the next several months. The simplest and most straightforward explanation for sold out resorts at Walt Disney World is demand.

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What if you need to leave in the middle of your stay? Passengers are able to leave the Galactic Starcruiser at any point throughout their stay.

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