Southwest boards by boarding group, with groups A and B often getting the best seats.
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You will be assigned a boarding group (A, B, or C) and position (1-60+) upon check in. Your unique group and position combination (for example: A35) will be displayed on your boarding pass and represents a reserved spot in the boarding group at the gate.
As such, we do not publish flight loads. If for any reason you're uncomfortable traveling in the current environment and would like to discuss the flight load of your upcoming flight, we strongly encourage you to reach out to our Customer Service Department via any of the options below. Email here.
Customers who purchase an Anytime fare will automatically be checked in to their flight 36 hours prior to scheduled departure—that's 12 hours before our traditional 24-hour check-in. You will receive an earlier boarding position, improved seat selection, and earlier access to overhead bins.
Purchase a Business Select fare or upgrade to Business Select: Customers who purchase a Business Select fare will get guaranteed A1-A15 boarding. If a Customer did not originally purchase a Business Select fare but wants guaranteed A1-A15 boarding, they can upgrade their flight to Business Select.
There are two elite status levels: A-List and A-List Preferred. A-List is earned by taking 25 one-way flights or earning 35,000 tier-qualifying points. A-List Preferred is earned by flying 50 one-way flights or earning 70,000 tier-qualifying points. How do you become an A-lister on Southwest?
Overselling a flight can occur because of weight restrictions and aircraft type changes. We don't overbook as part of our philosophy of Customer-friendly policies. Will I be compensated for an oversold flight? When appropriate, we'll offer compensation when a flight is in an oversale situation.
At Southwest, we let you sit where you like. We don't assign seats on our flights, so feel free to sit in any available seat once you board the plane. We have a quick, easy, and efficient boarding process. Look at your boarding pass to find your assigned boarding group (A, B, or C) and boarding position (1 - 60).
Officially, Southwest has no policy for or against seat saving, and in practice actively allows it. Reps will even suggest that passengers save seats for later boarding companions.
A-list will ALWAYS yield a better boarding position than Early Bird - unless the ticket happens to be booked less than 24 hours in advance, SW assigns boarding positions in the following order: A List preferred, followed by A-List, followed by Early Bird.
Southwest follows an open seating style, meaning there are no assigned seats. You'll be assigned a boarding group (either A, B, or C) and position (1-60+) upon check-in, which determines your boarding order. Once on board, you choose your seat. If you're last to board, you likely won't get to sit with your family.
If both flights are on the same reservation, getting from point A to B then you will receive boarding positions for the second flight when you check-in for the first flight. If you booked each flight separately then you will need to check in for each on individually.