Is it better to book a hotel room online or by phone?

Calling to book a hotel ensures you know exactly what you're paying for. It also means access to better prices than you're likely seeing online. While it might not be the most obvious route to booking your stay in such a digital age, it's one that promises to be worth your while.



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Tripsavvy suggests calling the hotel directly to ask about deals and offers some phrases to use to help butter up hotel managers for better deals. As with many things, being a sociable and friendly person might earn you a cheaper price, upgrades, or hotel benefits.

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Once you find the lowest available price at the hotel you want to visit, call the hotel's reservation desk. Many hotels will meet or beat the best internet rate when you book with them. They'd much rather skip the commission to the travel site and book your stay directly.

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Don't book through a travel site Once you find the lowest available price at the hotel you want to visit, call the hotel's reservation desk. Many hotels will meet or beat the best internet rate when you book with them. They'd much rather skip the commission to the travel site and book your stay directly.

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Waiting until the very last minute to book can really pay off. While airfares tend to rise as your travel date approaches, it's the opposite with hotel prices. Since hotels are always aiming to maximize their occupancy rate, many will decrease their rates if they aren't meeting their expected targets.

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Call the hotel directly instead and ask to speak with the manager, if possible.
  1. Ask for the Best Rate. Start the negotiation by saying something like, I found your rate online for $200 per night. ...
  2. Mention the Competition. ...
  3. Tweak the Dates. ...
  4. Special Discounts. ...
  5. Discount Rooms. ...
  6. Upgrades and Special Requests.


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Cheapest Day to Book Hotel Reservations Most travel agencies agree that the cheapest days to book hotels are Fridays and Saturdays. While these are the most expensive days for actually checking in and out, the best hotel rates are on the days when most people are traveling.

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Though it's best to phone ahead, you can negotiate on arrival. If you walk in without a reservation and are unhappy with the rate you are quoted, tell the desk clerk and ask if there is a lower rate or offer a rate that you are willing to pay.

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The best time to book hotels in the United States is during the same week of travel. Within the week before your stay, you'll see massive savings of around 21% cheaper than average. 1-2 weeks before your stay is the next cheapest time to book U.S. hotels, with average savings of 8%.

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This is when hotels will drop their prices to entice travelers to fill their rooms for the night. For those who are dedicated budget hunters, the best time to book hotel for lowest prices is after 8pm. You might find some hotels that drop their prices significantly at this time to not lose money on an empty room.

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All that to say, I've made many hotel reservations using both Booking.com and directly with hotels. Overall, you can't really go wrong with either. Both are safe ways to book accommodations online for your trip. Both offer ways to save money on your stay by prepaying at a non-refundable rate.

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These cannot be deactivated by cell phones. It is a common belief that mobile phones can deactivate hotel key cards, especially magnetic stripe cards. The concern is that the magnetic field generated by a mobile phone could demagnetize the magnetic stripe on the card, rendering it unreadable.

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Using a debit card for a hotel room isn't wise for several reasons. The biggest one is that many of us don't have enough money in our accounts to cover room rates, taxes, and the temporary deposit for incidentals. With a credit card, the incidentals deposit is merely a hold on your credit card.

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Convenient for you and your guests Approximately 83% of travelers book their stay online. And the best part is they can browse your services at their pace without any direct sales pressure.

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You can ask for a new hotel room. It is your right as a guest and customer to question the quality and suitability of the services you are given. There is nothing wrong in doing so, as the main goal of a hotel manager is to have happy and satisfied guests that will most likely return there at some point in life.

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Hotel prices are dynamic, fluctuating based on supply and demand — that means the price you see when you're searching for hotels one day might change the very next, even if the dates of your stay remain the same.

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Booking hotel rooms at the last minute could save you some serious money. Think of all the late-night pizza you can order with those savings! Hotels are pretty eager to get those unsold rooms filled by midnight, so they might just offer you a sweet discount.

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If it's feasible, wait until the day you need the hotel room to book it. The later in the day, the better. After 4 p.m., hotels know the odds of selling a room are pretty slim, so you're more likely to get an even lower rate. On average, the same-day rate of a hotel room is 10% cheaper than booking in advance.

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If you see a hotel price drop after you book, your best bet is usually to cancel your existing reservation and re-book, said Michelle Phillips, travel blogger at EverywhereTheyRoam.com. “As long as you are within the cancellation policy, you won't lose out on any money,” she said.

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Airbnbs are usually cheaper than hotels for longer stays and large groups, but they don't offer the same services. Sally French is a travel rewards expert who joined NerdWallet in 2020. She previously wrote about travel and credit cards for The New York Times and its sibling site, Wirecutter.

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Many hotel stays are refundable as long as you cancel within at least 48 hours. But some aren't. If you leave without making any arrangements, the hotel probably will charge you for the full stay. Experts say hotels consider refund requests on a case-by-case basis.

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