Is it better to check-in online at TUI?

To make sure your airport experience is as straightforward as possible, online check-in is the best place to start. Online check-in opens 48 hours before your flight time and closes six hours before departure. Just so you know, you'll need to check in to your outbound and return flights separately.



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For a short-haul flight where you are only taking hand luggage, checking in online saves a lot of time and is therefore much better than checking in at the airport. If, on the other hand, you have to check in bulky luggage, it is better to use the classic check-in at the airport for security reasons.

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Digital boarding passes Once you've checked in, you can download and store your boarding passes on your phone – they're available for most our flights.

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The best of these benefits are: Saving time on the long airport check-in lines. Allowing you the option to choose your seats before even reaching the airport. The possibility of paying a lower fee checked baggage than you would if you paid in-person at the time of airport check-in.

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If you check in before receiving a negative test result, it could be tricky to get a refund if you are then unlucky enough to test positive. There have been instances where airlines and third parties have refused to refund a seat for COVID positive passengers after they have already checked in online.

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Is Online Check-in Mandatory? It is not a mandatory process but it is the best option to save time. Especially passengers without baggage or with hand luggage only can head straight to the aircraft after showing their boarding pass at the control. Online check-in helps passengers to save time.

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TUI flights When you get to the airport, you can either show your mobile boarding passes, or a printout of the PDF. That said, mobile boarding passes aren't available on all routes – if they're not available, you'll need to print the PDF.

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TUI flights You'll find your boarding passes at the bottom of the check-in confirmation email that we send you once you've checked in online from your smartphone. If mobile boarding passes are available on your route, you'll receive these as well as a printable PDF.

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If you don't check in, you won't receive a boarding pass that allows you to board the plane, and your seat might be given up to a standby passenger. The check-in process also confirms your traveler details like your passport information and frequent flyer number.

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Depending on the requirements of airport authorities, you will need to present a mobile boarding pass, a paper boarding pass printed out by you or a paper boarding pass picked up from the check-in desk.

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Online Check-in for International Flights. Online check-in allows those who have reserved seats and completed the required information to check into their flight from 24 hours prior to departure. During this process, you can confirm or change seats and get a boarding pass.

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Three Ways to Check In
  1. Passport (when traveling internationally)
  2. Flight information. Paper ticket (less and less common), OR. E-ticket with a confirmation number—usually sent via email if ticket is purchased online or through a travel agency, OR. Printed itinerary with a confirmation number.


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What to Do After Online Check-In. Once you receive your electronic boarding pass, you can head straight to security if you're traveling carry-on only. If you're checking a bag, you'll still need to stop by the ticketing area at the airport. Look for special “bag drop” lines that bypass longer check-in lines.

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Not technically. Your boarding pass is your “ticket” to board the plane, but technically your ticket is generated as an “e-ticket,” or an electronic ticket, when you book your flight. Your boarding pass will be generated upon check-in, either online or at the check-in counter.

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Those who go through the check-in process as early as possible have the best selection of seats that are available. If you wait for check-in at the airport, you're stuck with the remaining seats, which are often the least-desirable locations on the plane.

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In addition to the piece of hand luggage you can also bring one small personal item, things like laptops, handbags or a briefcase and this must be small enough to be stored under the seat.

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