Is it better to get a digital or plastic Railcard?

Digital Railcards are stored within the Railcard app on your smart phone or tablet, meaning there's no need to carry the physical card around with you. They can be stored on up to two devices and used quicker than plastic Railcards as they do not need to be sent in the post.



People Also Ask

You cannot swap a plastic Railcard to a digital Railcard. However, when the time comes to renew your Railcard you can do this online and choose to have a digital Railcard.

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A: Yes, you can. Simply click 'Buy Now on the website homepage to get started. When you get to the question 'Choose the type of Railcard you would like' select 'Digital' and follow the instructions on the screen to complete your purchase.

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You do not need a photo if you have ordered a 'Plastic' Network Railcard.

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If you bought it at a station, provided you can produce the completed Receipt portion of your original application form, then you can apply for your lost or damaged Railcard to be replaced at any staffed station ticket office.

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Please allow up to 5 working days for your Railcard application to be reviewed and approved. Once approved, your Disabled Persons Railcard will be available to use straight away.

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In most cases, your digital Network Railcard will be available to use straight away. A download code will be sent to your registered email address, along with instructions on how to download your digital Network Railcard.

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You cannot swap a plastic Railcard to a digital Railcard. However, when the time comes to renew your Railcard you can do this online and choose to have a digital Railcard. Click here for the step by step guide on how to renew your Railcard.

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A: If you opt for a digital Railcard, you must provide a photograph.

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If you have ordered a plastic 16-25 Railcard online, please allow up to 5 working days for delivery. If you paid for 'Special Delivery' and placed your order before 15:45pm, your Railcard will be delivered within two days (Monday to Thursday) or three days (Friday to Sunday).

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Once your online payment has been successful you will receive an email confirmation and acknowledgement of your application number (this confirmation cannot be used to buy discounted tickets). If you have ordered a plastic Railcard, please allow 5 working days for delivery.

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Your head and shoulders should be in close-up, with your face clearly visible and filling approximately 70% of the frame (in the same way it would for a passport or driving licence). The image must be in sharp focus. Please make sure that your face is not obscured by hats or hair.

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Travel light with 1/3 off fares plus great deals on meals, days out and so much more with a Senior Railcard. The Senior Railcard also acts like a discount card where you can get great offers and deals, with discounts on food, museums and more!

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A: Yes, your Railcard is accepted by all the Train Companies who operate Passenger Railway Services within England, Scotland and Wales. Railcards do not give discounts on Eurostar services, Charter services, and Heritage Railways unless state otherwise.

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