Is it better to have a physical or digital Railcard?

Digital Railcards are stored within the Railcard app on your smart phone or tablet, meaning there's no need to carry the physical card around with you. They can be stored on up to two devices and used quicker than plastic Railcards as they do not need to be sent in the post.



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You cannot swap a plastic Railcard to a digital Railcard. However, when the time comes to renew your Railcard you can do this online and choose to have a digital Railcard. Click here for the step by step guide on how to renew your Railcard.

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You can get your Railcard in a digital format to be stored in the National Rail Railcard app on your phone or tablet, or as a physical card. You can use your Railcard to buy tickets online, at a ticket office, from a ticket machine, and over the phone.

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If you bought your physical Railcard at a rail station, you must carry your separate 16-25 Photocard that was issued at the time of purchase (or where appropriate a 'Permit to travel without Photocard') and you must present this in any circumstance where you present your physical Railcard (i.e. when buying tickets and ...

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If you have selected 'Digital' under 'Choose the type of Railcard you would like', you will be asked to provide a passport style photo.

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In most cases, your digital 26-30 Railcard will be available to use straight away. A download code will be sent to your registered email address, along with instructions on how to download your Railcard.

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Yes, if you hold any other Railcard (including another Two Together Railcard) you can still buy a Two Together Railcard.

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While railcards might seem like an expensive investment for those who don't regularly travel by train, do not underestimate their worth. Most railcards mean you could save up to 1/3 on train fares.

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Your head and shoulders should be in close-up, with your face clearly visible and filling approximately 70% of the frame (in the same way it would for a passport or driving licence). The image must be in sharp focus. Please make sure that your face is not obscured by hats or hair.

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No. Just your name, address and basic information is required.

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To view your Railcard in the app, you'll need to first log in to your account with the same email address you purchased with. After logging in, navigate to the Account tab and tap on Your Railcards to bring up the list of Railcards you've purchased. Then tap on Download Railcard to download it to your device.

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How do I apply a Railcard discount?
  1. Select where you're travelling from and to and the date and time you'd like to travel.
  2. Add your passengers and their relevant Railcards.
  3. Select 'Get times & tickets'. If you're eligible for a discount, it will automatically be applied to your search results.


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Physical Railcard: we aim to dispatch your Railcard within one working day of you ordering it, but it's probably best to allow up to 5 working days for your Railcard to arrive.

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Don't be fooled by the name, if you are a mature student aged 26 or over you can get a 16-25 Railcard for each year you are in full-time education, and all the same benefits and discounts when you've bought it.

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