People who choose to visit Zermatt should be prepared for a car-free visit, and realize ahead of time that getting from place to place inside of the town must be done on foot, via electro bus or taxi, or by using a horse-drawn carriage. Zermatt is a small town and almost everything in town can be accessed by walking.

Getting around Zermatt is exceptionally easy, provided you understand its unique "car-free" status. To preserve the alpine air and the iconic view of the Matterhorn, combustion-engine vehicles are banned within the village. Instead, the town utilizes a highly efficient network of small, electric-powered taxis and buses that navigate the narrow, cobblestone streets. Most visitors arrive via the Matterhorn Gotthard Bahn shuttle train from Täsch and find that Zermatt is incredibly walkable; the main street, Bahnhofstrasse, is lined with shops and restaurants and can be traversed on foot in about 15 to 20 minutes. For destinations further afield or uphill, the "E-Bus" offers two main lines that connect the train station to the various cable car base stations like the Matterhorn Glacier Paradise and the Sunnegga funicular. Furthermore, the Gornergrat Bahn cogwheel train provides a scenic mountain ascent directly from the village center. While the electric taxis can be quite expensive for short trips, the combination of a compact layout, reliable public electric transit, and the sheer pleasure of walking in a noise-free environment makes Zermatt one of the most accessible mountain resorts in the world.