Is it OK to have ice in Cancun?

Almost every resort and hotel offers 1 or 2 bottles of water per room per day. If not, you can purchase it in the resort/hotel store or at a nearby store. Yes, the ice in your drink is safe. The ice that is provided to restaurants, bars and convenience stores is produced in ice factories using purified water.



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Although there will be some bacteria in the water from the tap it is fine to brush your teeth with, even if you are at a place where you can't drink the tap water.

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There are two accepted currencies in Cancun, US Dollars and Mexican Pesos. If you have to choose one my advice is to choose Pesos. However, there are some situations where US Dollars work better for you.

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To show your appreciation for the meal, tip your server around 15%. Raise that up to 20% if you were wowed. Note that some establishments automatically charge a service fee, so keep an eye out so that you don't tip twice. Bartenders should get 20 pesos (US$1) per drink or 10–15% of the total bill.

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Prohibited Items at Airport Cancun
  • Living beings and plants. ...
  • Liquids, gels, aerosols, and alcoholic beverages. ...
  • Light firearms, other firearms, and projectile-firing devices. ...
  • Paralyzing devices. ...
  • Sharp and/or cutting objects. ...
  • Work tools. ...
  • Blunt objects that can strike and cause serious injury.


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Right now the State Department website warns that ” Violent crime – such as homicide, kidnapping, carjacking, and robbery – is widespread and common in Mexico.” However, when you read further it states, “Exercise Normal Precautions When Traveling To the Yucatan State.

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While boiling water does kill off bacteria, freezing it does not, so by and large, ice is safe in Mexico.

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As a precaution you should not drink tap water in Mexico even if it's purified at the source. Most resorts and hotels provide bottled water or large jugs of purified water for you to refill your bottle. Velas Resorts stocks its suites with bottled water daily as included in it's all inclusive plan.

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You are allowed to bring enough medicine for the time period you will be in Mexico. If you are bringing an unusual quantity of medicine please bring a doctor's prescription just in case you need to prove the medicine is for your own consumption.

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You are prohibited from bringing the following items into Mexico
  • Narcotic drugs.
  • Electronic cigarettes.
  • Used clothing that is not part of your personal luggage.
  • Some over-the-counter medicines commonly used in the United States, including inhalers and some allergy and sinus medications.


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Yes, you need mosquito repellent in Cancun. It is a tropical climate so there are mosquitos. Wear long-sleeved shirts and pants, and a hat if you're planning to spend time outdoors or leave the resort.

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In general, you'll want to plan on tipping restaurant staff, the concierge, bartenders, housekeepers, the bellman, pool staff, and shuttle drivers at all-inclusive resorts. Impeccable service can always be rewarded with higher tips, but there are some accepted standards for travelers to lean on.

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It's up to you how much you tip, but the recommended amount in Mexico is between 10% – 20% (15% is a good standard in tourist areas) of the bill or ticket price.

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