The average score for the transport sector is 71.9, but our customer satisfaction score for 2023 came out at 82.1!
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Holiday firms Jet2holidays and Kuoni came out on top in joint first of the best beach and resort package providers. On the other end of the ratings eDreams has been ranked at the bottom whilst TUI's rating has dropped down, reported Manchester Evening News.
“With over 3,000 responses on a recent poll I posted, 77% said that easyJet had the best customer service, followed by Ryanair at 15% and Wizz Air at a mere 9%. However, by adding Tui and Jet2 into the mix, easyJet slipped down to third place after Jet2 – who stormed ahead – followed by Tui.”
On Trustpilot, one of the world's most renowned review platforms, we've been rated 'Excellent' from more than 25,000 reviews left by our customers about their experiences on our award-winning flights.
Jet2.com Limited is a British low-cost leisure airline offering scheduled and charter flights from the United Kingdom. As of 2022, it is the third-largest scheduled airline in the UK, behind easyJet and British Airways. Jet2 is also officially the largest tour operator in the UK after overtaking TUI in 2023.
As a family friendly airline we will always endeavour to seat children & infants under the age of 12 next to their accompanying adults. If this is not possible for any reason, we will ensure children are seated as close as possible, and no more than one row away.
The most unreliable airlines in the United KingdomeasyJet received 10,494 complaints over a 12-month period and only managed to resolve 54% of them. The second most unreliable airline was another one with its headquarters at Luton Airport: TUI, the UK subsidiary of the German TUI Group.
It's official: Jet2 is your favourite short-haul airline. Almost 30,000 readers voted in the 2023 Telegraph Travel Awards, with the Yorkshire-based airline trouncing the likes of British Airways (which finished 12th), EasyJet (10th) and Ryanair (22nd).
Since its U.S. Airways tie-up that in 2013 created the world's biggest carrier, American has been both the least lucrative of the four majors, and accumulated the most debt. And the combination limits its ability to reduce the big pile of borrowings.
Jet2 passengers are permitted to carry one piece of hand baggage on board their flight. A maximum weight of 10kg applies and it must be no bigger than 56 x 45 x 25cm.
When it comes to the best airlines to fly to London, it's hard to beat British Airways (BA). This global airline is the flag carrier airline of the United Kingdom and is headquartered in none other than London Town.