All key concourse shops and services have level access. There are 2 platform(s) in the station. The platform(s) which has/have level access is / are Platform 1. The platform(s) accessed by ramp / slope is / are Platform 2.
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Getting On and OffThey will either use a portable ramp or a portable wheelchair lift. Most of these ramps and lifts are kept at the platform, however some trains will have ramps kept on board for use at stations that do not have ramps.
Boarding and DetrainingHigh Platforms: Amtrak will assist you across the gap between the platform and the train by using a bridge plate. Low-Level Platforms: Amtrak will provide access to the train through the use of station-based mobile lifts.
Russell Square is one of the few deep level central London tube stations with only steps and lifts. The deepest tube station is Hampstead, where platforms are 58.5 metres below street level. Passenger uses either lifts or the 320 steps.
Paddington is a step-free access station, all platforms can be accessed from the main concourse. If you are arriving from the taxi deck, you have the option of either taking the lifts down to platform 12 or crossing the overbridge down to platform 1.
Kew Gardens station is the nearest tube station to the garden. It is served by the District Line (Richmond branch) and London Overground. The station is 500m from Victoria Gate.
South Western Railway operates a train from London Waterloo to Richmond (London) every 10 minutes. Tickets cost £5 - £12 and the journey takes 27 min. Alternatively, Go Ahead London operates a bus from Green Park to The Quadrant Richmond every 2 hours.
Is a Disabled Persons Railcard free? No, the Disabled Persons Railcard costs £20 for 1 year. This is cheaper than the other National Railcards though, which cost £30 for 1 year.