According to Tripadvisor, Korean Air has high ratings in multiple areas, including customer service, cleanliness, legroom, food and beverage, and in-flight entertainment.
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Personally I consider Delta to be the best out of the US airlines, but from my experience pretty much every Asian airline, like Korean Air or JAL, are usually superior. Especially from customer service and food quality.
Korean Air has received recognition for its efforts to enhance customer service, such as the differentiation of its services and introduction of next-generation, eco-friendly aircraft.
Korean Air has been announced as AirlineRatings.com's 2023 Best Airline in North Asia and Cargo Airline of the Year and has been ranked number four in the global rating agency's Top Twenty Five Airlines.
Korean Air, established in 1969, is one of the world's top 20 airlines and, together with Delta, is one of the founding members of the SkyTeam alliance.
All carry-on luggage must fit in the overhead bin or under the seat in front of you. In addition to a personal item (overcoat, laptop, purse) passengers are allowed one carry-on bag whose dimensions (length + height + width) does not exceed 115 cm/45 ins and which does not weigh more than 12 kg/25 lbs.
Seat Comfort & Leg Room on Korean AirSeats are comfortable and spacious. At 5'8?, my knees felt like they had at the very least, six inches or more of space before hitting the seat back in front of me.
They you give slippers for the flight and a toothbrush/toothpaste!! I LOVE THAT. It makes flying so much more comfortable when you can take your shoes off and slip into these slippers. Last but not least, they provide you with a Korean Air blanket, a pillow, and a bottle of water upon arrival.
Korean Air has earned the highest 5-star airline rating from Skytrax, one of the world's most prestigious air transport rating organizations, for the second consecutive time.
In 2022 year, Frontier Airlines reported 20.26 customer complaints for each 100,000 enplanements on domestic-scheduled operations. This was the highest rate of customer complaints among U.S. carriers.
Spirit. Like Frontier, Spirit has the skinniest rows of any American airline, with a seat pitch of 28 inches — and they don't recline. Spirit lagged at 8 out of 10 American airlines studied in the in The Points Guys' 2021 report.