MANILA, Philippines — Flag carrier Philippine Airlines (PAL) has secured a five-star major airline rating for 2021 from the Airline Passenger Experience Association (APEX), an upgrade from its four-star major airline rating this year. “This is an extraordinary recognition for Philippine Airlines.
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The 4-Star rating represents where the airport / cabin staff service or product standards are meeting a good quality level (but not the best) for the relevant rating topic item. In some instances, a potential 5-Star rating may be lowered to 4-Star if the consistency is not being delivered.
Air Koryo is North Korea's only airline. It is constantly referred to online and by the media as being the “only one-star airline” or the “worst airline in the world”. Allow us to help you get to the bottom of this.