Is there an Arrivals Lounge at Heathrow Terminal 2?

The Plaza Premium Lounge is the first independent arrivals lounge at Terminal 2 at London Heathrow Airport. At over 3,400 square feet, this spacious lounge is open all day, for all passengers, regardless of airline and class of service, for an entry fee.



Yes, there is a dedicated arrivals lounge at Heathrow Terminal 2, known as the Plaza Premium Arrivals Lounge. Located in the public area (landside) after you clear customs and immigration, this lounge is designed to provide a "high-fidelity" recovery space for long-haul travelers who need to freshen up before heading into London. It features private shower suites, which are highly valued by business travelers arriving on early morning "red-eye" flights. The lounge also offers a buffet with hot and cold breakfast options, high-speed Wi-Fi, and comfortable seating areas with international charging ports. Access is complimentary for certain premium cabin passengers (such as those flying on various Star Alliance carriers) and holders of elite status, but it can also be accessed by any passenger for a fee (typically around £35-£50) or through programs like Priority Pass. Unlike departure lounges, the arrivals lounge focuses specifically on "rejuvenation"—providing a quiet place to iron a suit, grab a coffee, and prepare for a day of meetings or sightseeing without needing to check into a hotel first.

People Also Ask

Terminal 2, South, Level 5 The Business Lounge is available to passengers travelling in business class or those who have Frequent Traveller status in Miles & More. The Senator lounge is available for passengers who have gold cards in the Star Alliance, which includes Senator and Hon Circle members of Miles & More.

MORE DETAILS

Heathrow Terminal 2 Arrivals International Arrivals and Baggage Reclaim are on Level 1 of Terminal 2.

MORE DETAILS

Pickup from our forecourts (the area outside the terminal building) is not allowed. The nearest location to Terminal 2 for pick-ups is the Terminal 2 short stay car park. Alternatively, you can also collect passengers from the Terminal 2 Long Stay car park, where the first 30 minutes are free.

MORE DETAILS

If you'd prefer not to pay the drop-off charge, Heathrow offers a free drop-off option at the Long Stay car parks. Once you've dropped your passengers off, they will just need to take the free transfer bus to the terminal.

MORE DETAILS

How long are waiting times at customs? The Non-EEA immigration waiting time is meant to be 45 minutes or less. In March 2022, Terminal 2 was running at 76.48 per cent efficiency whilst Terminal 3 was running at 76.68 per cent and Terminal 5 at 78.41 per cent.

MORE DETAILS

Terminal 2 measures 40,000 square metres and was designed to be sustainable, with 124 solar panels on the roof.

MORE DETAILS

Some airlines offer arrival lounges for passengers to shower, rest, and eat after a long-haul international flight.

MORE DETAILS

It's prohibited at most airports to wait more than 5-10 minutes at the curb outside of the terminals. In order to follow the airport's rules and to be courteous to other people picking up their parties, wait until your traveler is actually standing at the curb with their bags before you drive around to pick them up.

MORE DETAILS

My normal arrival time is 1:30 and after de-boarding, the 15 minute walk to immigration, a short wait and processing and then the walk through customs and into the arrival area takes around an additional 15/25 minutes. The walk to the Express takes 5/10 minutes followed by as much as a 15 minute wait.

MORE DETAILS

If you're coming from an international flight, it is recommended to schedule your pick up an hour or 1.5 hours after landing to give enough time for getting through customs. It's also recommended to call your assigned driver once you've landed to inform them that you've arrived so they know to expect you soon.

MORE DETAILS

You can walk between Terminals 2 and 3 via the pedestrian underpass. The route is well signposted and can be followed on our interactive Heathrow map. If you have an impairment or mobility difficulties, find out how to request assistance.

MORE DETAILS

The fastest way to pass immigration quickly is to use the electronic gates wherever possible. I recently passed through Terminal 5 in less than two minutes this way. U.S. passport holders have been able to use U.K. ePassport gates at major U.K. airports including all London Heathrow terminals since 2019.

MORE DETAILS

We recommend getting to the airport three hours before your flight if you're travelling internationally, or two hours if you're travelling domestically or to Europe.

MORE DETAILS

Picking up from Heathrow Long Stay car parks If you are picking up please park in a designated pick up space. Parking is free for the first 30 minutes, with roll-up prices applying thereafter. Blue badge holders are entitled to 2 hours free parking.

MORE DETAILS

Heathrow is open 24 hours. Terminal 4, the public area has more comfortable options for spending the night. There is even a café that opens around the clock where you can stay if you buy something. You can find lounge chairs, but keep in mind that the security staff can ask you to move.

MORE DETAILS