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Is there anything you Cannot take on Eurostar?

Any quantity of inflammable substances, including empty canisters e.g. petrol, methylated spirits, paint thinners. Don't worry though, you can take nail polish and hairspray. Firelighters and lighter fuel. All flick knives, gravity knives and daggers.



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Any other weapon made, adapted or intended for use as an offensive weapon. Alcohol that is in excess of our alcohol policy. Any item of furniture. Perishable items such as meat, fish and dairy products.

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Your allowance includes two items of luggage (max. 75 x 53 x 30 cm) and one item of hand luggage. Any excess luggage must be transported in a case that's no longer than two metres, and may come with a charge of €30 per case. There's no weight limit, but you should be able to carry all your luggage.

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Eurostar passengers require a valid passport or identity card. You will pass through UK, French, Dutch or Belgian customs depending on the journey you are undertaking.

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Absolutely. You can bring your own food on European and London routes. And unlike in the sky, we won't restrict you with stifling rules on liquids. So why not bring a bottle too.

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Luggage on the Eurostar Passengers with an adult ticket can take a maximum of two bags (up to 85cm long) including rucksacks, suitcases or ski equipment and one small item of hand luggage.

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Luggage racks above your seat. Free space on the floor between certain seats arranged back to back. Special luggage racks at the end of each coach for bigger items.

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Unlike airlines, we don't limit the volume of liquids you can carry, so you can take all your toiletries with you, and even squeeze in a bottle of bubbly for the trip if you like. And if you've picked up a coffee at the station, just pop it in the special tray and we'll hand it back on the other side of security.

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Our trains have free wi-fi throughout. To connect, choose EurostarTrainsWiFi then go to register.onboard.eurostar.com to get started.

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Please remind your customers that face masks must still be worn in our stations and on board our trains for the safety of our passengers and colleagues.

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When does Eurostar check-in open? Check-in for Eurostar journeys opens an hour and 15 minutes before departure. We recommend that you arrive at least 90 minutes prior to your train leaving so you can have a stress-free check-in.

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Most airlines allow passengers to bring on both a carry-on and a personal item like a backpack, laptop bag, purse, briefcase, shopping bag, etc. The general rule of thumb is that your personal item is smaller in dimension than your carry-on bag and it can fit underneath the seat in front of you.

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Carry-on and personal items must be kept with you, stored in overhead racks, under seats or designated baggage areas.

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Will I require customs clearance? All goods destined for or originating from a non-EU country will require UK customs clearance, which is a compulsory process which all drivers will be required to comply with in order to use the Eurotunnel le shuttle.

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Unfortunately, we are unable to guarantee access to toilet facilities on the shuttles. We provide award-winning toilet facilities – including disabled toilet facilities – in our passenger terminal buildings which we recommend all passengers take advantage of before travelling.

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Can I take food on board? Absolutely. You can bring your own food on European and London routes. And unlike in the sky, we won't restrict you with stifling rules on liquids.

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Yes. There are toilets at the end of each coach, as well as disabled toilets and baby changing facilities on board. If you'd like to make sure you're sitting nearby, go to Manage a booking to choose your seat.

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