Is there still a luggage problem?

The number of bags that were delayed, lost or damaged jumped to 7.6 pieces of luggage per 1,000 passengers in 2022, Sita's latest baggage insights report found. This was the highest rate since 2012 when the overall figure was 26.3 million - nearly nine pieces mishandled per 1,000 passengers.



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These are the worst airlines for lost and mishandled luggage in the United States:
  • American Airlines. American Airlines is the number one worst airline for losing or damaging your luggage, with 5.34 incidents per 1,000 bags. ...
  • United Airlines. ...
  • Alaska Airlines. ...
  • JetBlue. ...
  • Frontier Airlines. ...
  • Delta Air Lines. ...
  • Hawaiian Airlines.


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Europe was the worst performer, with 15.7 mishandled bags per 1,000 passengers, a threefold increase from the previous year. This compared to 6.35 per 1,000 passengers in North America and three per 1,000 in Asia.

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What airlines lose the most luggage Europe? And if you've flown in Europe, we probably don't even need to tell you who it was. That's right: Ryanair. It led the pack of damaged luggage claims by a considerable margin, nearly tripling those made against second-place Emirates.

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The International Air Transport Association (Iata) said there were 4.5 billion air passengers in 2019 and estimates this year will see 4.4 billion. In the first half of 2023, the number of mishandled pieces of luggage was 5.7 million, down from 5.8 million in the first half of 2019.

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JFK leads the list of worst airports for lost luggage and damaged bags with the most property loss claims (1.93 claims per 100,000 domestic passengers) and property damage claims (1.48 claims per 100,000 domestic passengers) between 2013 and 2022.

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The top 10 worst airports in the United States for lost luggage are:
  • Chicago O'Hare International Airport.
  • Harry Reid International Airport – Las Vegas.
  • San Diego International Airport.
  • Austin-Bergstrom International Airport – Austin, Texas.
  • Hartsfield-Jackson Atlanta International Airport.


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And the worst culprit for complaints? Ryanair. Figures show that over the past five years, Ryanair received close to 1,000 luggage-related complaints between 2018 and autumn 2022, more than any other aviation giant. The figures acquired by Forbes Advisor related to lost, damaged or delayed baggage.

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Allegiant Air Finally, Allegiant Air is the carrier least likely to lose, damage, delay, or pilfer its customers' luggage. In October 2021, it only mishandled 877 bags or 1.96 per 1,000 enplaned, which was very close to the previous year's statistic of only 1.20 per 1,000 checked bags.

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American Airlines is the number one worst airline for losing or damaging your luggage, with 5.34 incidents per 1,000 bags. Although it's a low percentage compared to the total number of bags checked, American Airlines still takes the dubious distinction of being the airline most likely to lose your luggage.

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Another reason your bag takes so long is because of weather delays. The tarmac (or the ramp as it will be called from now on) closes when lightning is too close. The rule is if the lightning is less than 5 miles away, the ramp has to close.

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8 ways to prevent your luggage getting lost
  1. While there's no definitive way to stop your luggage from getting lost, there are some steps you can take to give your bags a better chance. Make sure your bag is tagged properly. ...
  2. Make clear where it's going and who owns it. ...
  3. Avoid tight layovers. ...
  4. Make your bag stand out.


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5 Ways to Avoid Losing Your Luggage in 2023
  1. USE A LUGGAGE TRACKER LIKE GEGO GPS: ...
  2. PACK ESSENTIAL ITEMS IN YOUR CARRY-ON BAG: ...
  3. USE A LUGGAGE IDENTIFICATION SYSTEM O STRAP: ...
  4. KEEP TRACK OF YOUR LUGGAGE AT ALL TIMES: ...
  5. GET TRAVEL INSURANCE:


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Usually, they appear somewhere within a day or two and go on to be reunited with their owners. With most airlines, passengers qualify for compensation after their bags are lost for more than 24 hours to cover necessary expenses. However, in around 5% of cases, the bags never come back.

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How Often Do Airlines Lose Luggage? Luggage Hero recently found that more than 680,000 bags were either lost or mishandled in the first quarter of 2022 alone. This means that roughly seven out of every one thousand bags will experience issues during transportation.

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8 ways to prevent your luggage getting lost
  1. While there's no definitive way to stop your luggage from getting lost, there are some steps you can take to give your bags a better chance. Make sure your bag is tagged properly. ...
  2. Make clear where it's going and who owns it. ...
  3. Avoid tight layovers. ...
  4. Make your bag stand out.


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Baggage handlers are struggling to keep up with the sudden influx of tourists since COVID restrictions were scrapped. Airlines - which are responsible for your luggage - made thousands of employees redundant at the start of the pandemic, and are now struggling to rehire them in time.

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Ryanair disputed the figures, with a spokesperson saying: Ryanair operates over 3,200 daily flights across more than 230 destinations and leads the industry with fewest lost bags – one bag mishandled per almost 10,000 passengers.

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