Loading Page...

Is United or Southwest better?

Southwest: Which Is Best? Southwest is more generous with its perks, fees and customer service, but United offers double the destinations.



People Also Ask

According to the AirAdvisor Airline Safety Score, Alaska Airlines, Allegiant Air, American Airlines, Hawaiian Airlines, Southwest Airlines, Spirit Airlines, and United Airlines are all the safest. Each had a perfect accident record in 2022 and had no reported incidents based on data from IATA.

MORE DETAILS

Top 10 best domestic airlines 2023 Southwest Airlines is the second highest-rated domestic airline, with a score of 5.56. While the airline only scored 2 out of 5 for its in-flight entertainment, Southwest excelled thanks to its baggage allowance policy.

MORE DETAILS

Southwest Airlines is a popular airline that flies to more than 100 destinations across the United States. Travelers rave about the brand's low fares, generous free baggage policy and minimal fees.

MORE DETAILS

With passenger traffic of approximately 199 million, American Airlines outperformed its competitor United Airlines by 54.7 million more passengers. The low-cost carrier Southwest Airlines ranked only fourth, with 126.6 million passengers.

MORE DETAILS

Southwest Airlines is more flexible than most other large airlines. Southwest is the only large U.S. airline that is also a low-cost carrier. Southwest Airlines' strategy emphasizes recruiting and retaining motivated employees. Southwest continues to improve its business model and practices.

MORE DETAILS

United is a good choice if you're looking to save money on international flights. They also have great Polaris Business Class perks and pretty good in-flight amenities. For example, United offers personal device entertainment, snack and beverage service, and meals for in-flight purchases.

MORE DETAILS

No First-Class Or Meals. For those who like flying first class and getting a meal on your flight, Southwest does not do this. You can get a great seat if you get Business Class, but you're not guaranteed to sit in the front row.

MORE DETAILS

Southwest Airlines' business model is based on extremely efficient operations, low-cost pricing, and innovative logistics solutions. Furthermore, their strategy also includes a deep focus on customer experience and looking ahead. Finally, none of this would be possible without a motivated team of employees.

MORE DETAILS

British Airways is a British carrier. Frequent travelers give the airline an average rating of 7.3/10. This is above the general average . Over the last 12 months the rating has been trending upwards.

MORE DETAILS

In an AirlineRatings.com 2021 analysis of the safest airlines in the world, United ranked among the top 20 airlines out of 385 carriers. The analysis took into account factors such as fleet age and serious incident history.

MORE DETAILS

The top 10 safest airlines 2023 Australia's largest carrier outranked last year's winner Air New Zealand, which came second. According to the AirlineRatings.com study, Qantas is considered the industry's most experienced airline because it has 100 years of operational history.

MORE DETAILS

In the competition of Delta versus United, there isn't a clear winner. Delta charges less baggage fees and makes basic economy more tolerable for a frugal traveler. United, on other hand, has a stronger loyalty program, cheaper award prices and a stronger presence when it comes to global connections.

MORE DETAILS

Our commitment to our Customers is seen throughout the Southwest travel experience, from our “no change fees1”, “bags fly free2”, and “flight credits don't expire3” policies to the range of benefits available through our Rapid Rewards® program.

MORE DETAILS

Southwest took flight in 1971 to democratize the sky through friendly, reliable, and low-cost air travel and now carries more air travelers flying nonstop within the United States than any other airline1.

MORE DETAILS

A major factor has to be its service, which in my experience is far less surly and prone to power-trips than on other airlines. Their crew members aren't perfect, but it's not uncommon to see Southwest flight attendants smiling, joking and singing as they go about their job.

MORE DETAILS

1 best domestic airline: Delta. Delta Air Lines ranked as the highest-rated domestic airline in the U.S. According to Bounce's 2023 Airline Index, Delta recorded the highest percentage of on-time arrivals at 81.82% and one of the lowest cancellation rates at 1.96%.

MORE DETAILS

Southwest lost the least luggage of the four major national airlines, only 0.38% bags,” the study showed.

MORE DETAILS

popularity is the % of people who have a positive opinion of a airline. Find out more
  1. 1 British Airways61%
  2. 2 Virgin Atlantic47%
  3. 3 Emirates47%
  4. 4 TUI Airways46%
  5. 5 Jet2.com45%
  6. 6 EasyJet43%
  7. 7 Qantas43%
  8. 8 Qatar Airways42%


MORE DETAILS

Route network & ultra long haul flying However, United almost unarguably has the most global route network. Not only does the airline serve so many destinations across six continents, but United also isn't afraid to experiment with new ultra long haul flights, which American and Delta shy away from.

MORE DETAILS

For travel within the U.S. and Canada, our United First® service provides you with extra space and comfort, as well as complimentary dining and alcoholic beverages. You'll also receive Premier Access® benefits as well as two free checked bags and priority baggage handling.

MORE DETAILS