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Should I call the hotel to confirm my reservation?

CALL TO CONFIRM A FEW DAYS BEFORE YOUR STAY. The dates are wrong, the number of beds is wrong, the preferred location of the room is wrong, or many other problems. Many of these problems can be avoided by one simple phone call made just two weeks before your arrival date.



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ASK FOR A VERBAL AND E-MAILED CONFIRMATION NUMBER. Just like with an airline confirmation, you can find your reservation via confirmation number on your hotel's website more than likely. If anything, you can always call to have your reservation confirmed with the confirmation number.

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Calling to book a hotel ensures you know exactly what you're paying for. It also means access to better prices than you're likely seeing online. While it might not be the most obvious route to booking your stay in such a digital age, it's one that promises to be worth your while.

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A booking confirmation email is an electronic message sent by the hotelier to ensure guests that their room reservation has been accepted. The confirmation email for a hotel reservation is critical and should be sent straight after a guest completes their booking.

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If you book a hotel within three weeks of travel, you could save about 30 percent on the booking. Similarly, Kayak found that if you're not risk averse and can wait to make a last-minute booking, say one to four days before your planned check-in date, you can save a lot of money.

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The primary function of confirmation emails is to reassure the customer that their booking has been accepted, so it's essential to focus on that. Nevertheless, it's a good idea to take advantage of the fact you have your customer's attention.

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Booking directly with the hotel gives you more flexibility with your reservation and better communication about your preferences. Whether you'd like to cancel your booking, make an amendment, or let the hotel know about a special requirement, it's much easier when speaking straight to the hotel.

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Direct booking is a crucial component of the distribution mix for hoteliers because it helps them to increase revenue, improve guest experience, and reduce dependency on online travel agencies (OTAs) such as Expedia and Booking.com.

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Throughout the day of check-in, prices keep decreasing,” says Shank. “If there are still these empty rooms by 4 p.m. the day of arrival, the hotel will have a lot of certainty that they are not going to get filled otherwise. That's when they're really willing to put a really, super good deal on it.”

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The hotel does not usually require a copy of the confirmation. However, I always have a copy at hand at check in and use same to cross check that the stay dates, nightly rate and inclusions (eg, F&B, internet, etc) match those that I have booked, before signing the guest registration card / agreement.

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