Grab is a ride-hailing service that is popular in many cities around the world, including Bangkok. It can be a convenient and affordable way to get around the city. In general, Grab is a reputable company and is not known for fraudulent activity.
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Tipping is NOT customary in Thailand, there is absolutely NO mandatory requirement to tip anyone, but small gratuities for great service are very much appreciated. Unlike some other parts of the world, you will never see a Thai service provider with his hand out waiting for a tip.
GrabPay is PCI DSS level 1 compliant, which is the highest standard of security for payments. We apply the most stringent standards when storing, transmitting, and processing your data.
Use cash. Do not complicate matters with credit card. Cash is the default method for most things and especially if it's a small amount. There is actually no need for Grab in Bangkok as there are many taxis.
Many Thais will tip at these kind of places. Although, again, this isn't a fixed amount and it's just as much for convenience as it is for gratitude or a comment on the quality. Assuming the food is good and your server are pleasant, the small tip will either be a small banknote – 20 Baht being the most common.