Should you give your email to Airbnb host?

For everyone's security, you should always communicate through Airbnb. We keep your info secure, and we never share your email, even with your Host or guest after you have a confirmed reservation.



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AirBnB guard their customer information very closely. Unlike rival companies, TripAdvisor and VRBO, AirBnB does not give hosts access to guest email addresses. The AirBnB app technology is great for rapid communication and hosts can only contact guests using the app or the AirBnB website.

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Before you book, a Host will only be shown your first name and identity verification status. Your full name and profile photo will be shared with the Host after your booking is confirmed.

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Sharing passport details with an Airbnb host can be risky, especially if the host is not legitimate. If the host is a fraudster or scammer, they could use your passport details to commit identity theft.

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Hosts don't need hidden cameras and microphones to spy on you during your stay. They can monitor the Airbnb's WiFi network and snoop on your online activity. The sites you visit will be plainly visible, letting the host know things you might not want them to.

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Airbnb doesn't allow for hidden cameras or any other types of concealed recording devices. It does allow hosts to install security cameras in or around the property – as long as they're not in private areas like bedrooms or bathrooms, and as long as they are properly disclosed.

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Tips to avoid Airbnb scams
  1. Check your host's profile and look for anything odd, like requests to use payment systems outside Airbnb.
  2. Confirm you're renting a legal listing by using a reverse image search.
  3. Always remain on the Airbnb app or website when communicating with your host.


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Note: After a booking is accepted, all phone numbers on an account will be displayed to the other party, whether you're a guest or a Host.

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Airbnb's policy on guests leaves it up to the host to specify and encourages hosts to be clear about their limits. Hosts can state the number of people, cost per person, and the number of beds in the property. However, there is a limit of 16 people, to discourage large parties.

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When it's a good idea to reach out. Before sending a trip request: You could send a pre-emptive hello or double-check that their place is available. If you have a question: You should be clear about what to expect. Just check the listing description to make sure the answer isn't already there.

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We protect you and the Airbnb community We do our best to keep you safe by reviewing messages on the Airbnb platform. We'll block potentially dangerous messages that contain words or numbers that might include contact information or references to other sites, including external links.

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A warm welcome No matter what kind of day you're having, always greet your guests with a smile when you welcome them to your Airbnb.

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Depending on the nature of the violation, Airbnb may also take other actions, such as canceling an upcoming or active reservation, refunding a guest from a Host's payout, and/or requiring Hosts to provide proof that they have addressed issues before they can resume hosting.

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Airbnb allows guests and hosts to leave star ratings and written reviews for each other within 14 days after check-out. Neither guests nor hosts can see the other's review until both have been submitted or until the 14-day review period has ended. This is so both parties can be as unbiased and impartial as possible.

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If the request is legitimate, such as verifying your identity or helping the host remember who you are, then providing the details may be in your best interest. If you are uncomfortable sharing this information, it's recommended to contact Airbnb's customer service to discuss your concerns.

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As veterans in the hospitality industry, we understand that this basic request might be unfamiliar for many travelers. But rest assured, we're happy to clarify that this is perfectly normal and required by law. Yes, even locals have to present our IDs at hotels, B&Bs, and other accommodations both in Italy and abroad.

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For everyone's security, you should always communicate through Airbnb. We keep your info secure, and we never share your email, even with your Host or guest after you have a confirmed reservation. If anyone sends you a message on Airbnb, you'll get an email notification at the address you used to sign up.

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It's up to you, as the Host, to decide if you can accommodate any extra people. If guests show up with extra people, you have the right to turn them away.

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When you host or help with hosting on Airbnb, you may be asked to provide information such as your legal name, date of birth, or government ID for verification. These details are required by law as part of a process called Know Your Customer (KYC).

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