Should you give your phone number to Airbnb guests?

For your safety and privacy, guests and Hosts only receive each other's phone numbers after a reservation is confirmed. Learn more about why it's good to keep communication and transactions on Airbnb.



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For everyone's security, you should always communicate through Airbnb. We keep your info secure, and we never share your email, even with your Host or guest after you have a confirmed reservation. If anyone sends you a message on Airbnb, you'll get an email notification at the address you used to sign up.

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There is always a reason as to why your Airbnb property is built for a maximum occupancy limit. In some states, there are strict laws where it requires you to register every person staying at your short-term rental. Moreover, in the event of an accident or any disaster, unauthorized guests could sue if injured.

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Always communicate and pay on Airbnb Keep yourself, your payment, and your personal information safe by staying on our secure platform throughout the entire process—from communication to booking and payment. You should never be asked to wire money, provide credit card information, or otherwise pay a Host directly.

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Keep yourself, your payment, and your personal information safe by staying on our secure platform throughout the entire process—from communication to booking and payment. You should never be asked to wire money, provide credit card information, or otherwise pay a Host directly.

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Tips to avoid Airbnb scams
  1. Check your host's profile and look for anything odd, like requests to use payment systems outside Airbnb.
  2. Confirm you're renting a legal listing by using a reverse image search.
  3. Always remain on the Airbnb app or website when communicating with your host.


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It's up to you, as the Host, to decide if you can accommodate any extra people. If guests show up with extra people, you have the right to turn them away.

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Before you book, a Host will only be shown your first name and identity verification status. Your full name and profile photo will be shared with the Host after your booking is confirmed.

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Airbnb doesn't allow for hidden cameras or any other types of concealed recording devices. It does allow hosts to install security cameras in or around the property – as long as they're not in private areas like bedrooms or bathrooms, and as long as they are properly disclosed.

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Whereas, instead of deleting your Airbnb account, you can update your information. For example, to change your Airbnb telephone number you can update it from your profile information section and verify your new phone number easily.

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No, Airbnb will automatically hide email address, phone number or any external (non-airbnb) URL link shared until the booking is confirmed.

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You're more than welcome to contact a Host at any time. Sometimes, you'll have to—other times, it's simply a good idea.

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Setting up a communication strategy
  1. Download the Airbnb app to your phone and turn on notifications. You can receive notifications via text, email, or directly from the app.
  2. Use quick replies. ...
  3. Try scheduled messages. ...
  4. Enlist a Co-Host to help respond to guests if you're going to be unable to monitor your phone or email.


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Read the reviews In addition to reading the reviews, you should also make sure the Airbnb you're considering fits the following criteria before booking it to make sure it's a quality listing: Operated by a Superhost. An overall rating of 4.90 or higher. A perfect 5.0 cleanliness score.

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Your full name and profile photo will be shared with the Host after your booking is confirmed.

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Airbnb House Rules Template
  • No parties or events allowed.
  • No smoking allowed.
  • No pets allowed.
  • Suitable for toddlers and children under 12.
  • No unregistered guests allowed.
  • Please don't eat or drink in the bedrooms.
  • Please respect the noise curfew.
  • Please turn off the AC when you go out.


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If the guest has not instant booked and only sent an inquiry, you're in luck. Denying an inquiry is as simple as hitting the decline button and writing a message to your guest apologizing that you are unable to accommodate them.

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Spot the scam: Airbnb scammers will often use fake, stock, or doctored images to misrepresent their rental property. All too common are photos using angles and lenses to make spaces appear larger, as well as photoshopped amenities and scenic views that aren't real.

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Here are 10 ways to tell if you are being scammed on your vacation rental or Airbnb:
  1. SKETCHY PAYMENT METHOD REQUESTED. ...
  2. EMAILS AND TEXTS FROM OUTSIDE THE AIRBNB OR RENTAL PLATFORM. ...
  3. SECURITY DEPOSIT REQUIRED BEFORE AGREEMENT SIGNED. ...
  4. OWNER OF RENTAL OR AIRBNB IS CONVENIENTLY OUT OF THE COUNTRY. ...
  5. BAD PHOTOS, ALL 5-STAR REVIEWS.


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