Winter Wonderland confirmed that it will remain closed until its investigation into the incident is complete. The Welsh Ambulance Service said two patients were taken to a local hospital in the Welsh capital.

Yes, there was a high-profile incident at London’s Hyde Park Winter Wonderland on December 14, 2022, when two people were hospitalized after a mechanical failure on the "Slingshot" (bungee) ride. The accident occurred when one of the elasticated cables snapped just as the gondola was being launched, causing the pod to crash into one of the support beams and hang precariously sideways. The two men inside were trapped for some time before being rescued by the London Fire Brigade and subsequently taken to the hospital for precautionary checks and treatment for minor injuries. Following the incident, the ride was immediately closed and a full safety investigation was launched. In the 2025-2026 seasons, Winter Wonderland has implemented even more stringent daily safety audits and independent inspections for all high-thrill attractions. While such incidents are statistically rare given the millions of visitors the event attracts, this specific event remains a frequently cited example of why strict "dynamic loading" inspections are vital for temporary amusement park structures.