What airline has all the delays?

JetBlue holds the dubious distinction of being at the top of the rankings for most delayed flights right now. Just 53.01% of all JetBlue flights arrived on time in July, meaning that nearly half were delayed.



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JetBlue holds the dubious distinction of being at the top of the rankings for most delayed flights right now. Just 53.01% of all JetBlue flights arrived on time in July, meaning that nearly half were delayed.

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Frontier Airlines has had the worst on-time arrival performance so far in 2023. Just 65.41% of Frontier flights arrived on time from January through April 2023. The next-worst airlines were Hawaiian Airlines (66.39%) and Spirit Airlines (66.97%).

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The US Department of Transportation imposes a fine of up to US$27,500 per passenger for planes left on the tarmac for more than three hours without taking off or four hours for international flights. However, passengers are not entitled to direct monetary compensation under US law when a delay occurs.

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Delayed Flight If you arrive at your destination more than 3 hours after your scheduled arrival time, you are entitled to the same reimbursement, rerouting, and rebooking structure as a denied boarding.

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Refund entitlements for your flight The US Department of Transportation says you are entitled to a refund of your ticket cost because of a cancellation or “significant delay” and you choose not to travel. This is the policy regardless of the reason the airline cancels or delays the flight.

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When a flight delay occurs, you are entitled to assistance and a choice between rerouting, reimbursement, or rebooking. If you arrive at your destination more than 3 hours after your scheduled arrival time, you are entitled to the same reimbursement, rerouting, and rebooking structure as a denied boarding.

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There are no federal laws requiring airlines to provide passengers with money or other compensation when their flights are delayed. Each airline has its own policies about what it will do for delayed passengers. If your flight is experiencing a long delay, ask airline staff if they will pay for meals or a hotel room.

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For the third year in a row, Hawaiian Airlines scored the top spot as the most reliable U.S. carrier across these metrics. It had the lowest cancellation rate (fewer than 1% of its scheduled flights were canceled) and bumped just four passengers out of the nearly 10 million people it carried in 2022.

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How the major airlines ranked for cancellations in 2022
  • Hawaiian Airlines and its partners – 0.92% of flights canceled.
  • Delta Air Lines and its partners – 2% of flights canceled.
  • Alaska Airlines and its partners – 2.16% of flights canceled.
  • United Airlines and its partners – 2.71% of flights canceled.


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Summary: Buffalo Niagara International Airport (BUF) has the highest cancellation rate in the country for 2022: 5.55% - up from 1.43% in 2021. That's an increase of 286.77%. LaGuardia Airport (LGA) in New York City saw the largest increase in canceled flights – from 1471 in 2021 to 8795 in 2022 - a 497.89% jump.

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Our pick of the best flight compensation companies
  • Skycop.com: Top choice overall.
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What to do if your flight is canceled. If your flight has been canceled, remember that federal law entitles you to a full cash refund for the cost of your airfare (regardless of the reason).

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The DOT prohibits most U.S. airlines from allowing domestic flights to remain on the tarmac for more than 3 hours. U.S. airlines must provide food and water no later than two hours after the tarmac delay begins. Lavatories must remain operable and medical attention made available if needed.

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For domestic flights in the U.S., airlines have to pay you 200% of the value of your one-way ticket up to $775 if you arrive at your destination one to two hours past your originally scheduled itinerary or 400% of the one-way ticket price, up to $1,550 if your arrival delay is longer than two hours.

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There are several reasons why flights may be canceled, including bad weather, air traffic restrictions, lack of airplane or staff, technical problems, and low passenger numbers.

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If airlines cancel a flight for any reason, passengers are legally entitled to a full refund, including for ticket price, taxes, baggage fees, extra charges and ancillary fees. Travelers must receive that refund within seven business days if they paid by credit card, and within 20 days if by cash or check.

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If your flight is delayed by 2 hours, you can recover the costs incurred as compensation from the airline. Just make sure you keep the corresponding payment receipts.

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