What are at least 5 basic responsibilities of the reservation clerk?

What Do Hotel Reservation Clerks Do?
  • Answer calls and emails to provide rate and availability information.
  • Utilize computer system to update and confirm reservations and room availability.
  • Explain hotel amenities and surroundings.
  • Confirm and update reservations, including entering data into online system.




People Also Ask

The reservation department handles all reservation requests for accommodation, interacts with the customers and constantly monitors the room status and the reservation status.

MORE DETAILS

In formulating the reservation request, the three most important factors are a) the expected date of arrival and departure b) the desired room type c) the number of rooms needed.

MORE DETAILS