What are being communicated between the front office and housekeeping?
What are being communicated between the front office and housekeeping? What is the connection between front office operation and housekeeping operation? Both departments must inform each other about the changes in room status. General Guest requests like extra towels are conveyed to housekeeping. Scanty baggage guests should be informed to the housekeeping so that they can be tracked.
Why is communication with other hotel departments important for housekeeping?
Healthy communication in the organization fosters mutual trust and sense of cooperation among the staff members and the guests as well as between the staff members and the management body. Front office communication with other departments can make or break the guests' stay at the hotel.
Why is communication between front office and housekeeping important?
To ensure efficient rooming of guests, both housekeeping and the front office must inform each other of changes in a room's status. Knowing whether a room is occupied, vacant, on change, out of order (OOO), under repair, or similar for proper room management.
What is the importance of communication in front office?
Healthy communication in the organization fosters mutual trust and sense of cooperation among the staff members and the guests as well as between the staff members and the management body. Front office communication with other departments can make or break the guests' stay at the hotel.
What is the relationship between housekeeping and front office?
Front Office and housekeeping are two most important departments of Rooms Division. Front Office sells rooms while housekeeping is responsible to clean and keep the rooms in perfect shape before front office sells to any guest. Both departments need to have excellent coordination, communication and team work.
What is the role of housekeeping in front office?
Front Office and housekeeping are two most important departments of Rooms Division. Front Office sells rooms while housekeeping is responsible to clean and keep the rooms in perfect shape before front office sells to any guest. Both departments need to have excellent coordination, communication and team work.