Loading Page...

What are Disney employees not allowed to say?

The three words that Disney employees are trained not to say are “I don't know.” “If a guest asks you a question, you always have to have an answer, no exceptions,” an anonymous former Cast Member shared online. “If you don't know it, find out, but don't say you don't know.



People Also Ask

As the Independent explained, the two-finger gesture is likely still used today because a single pointed finger can be interpreted as rude to several cultures, including in the United States.

MORE DETAILS

The real reason the cast members always use two fingers is that in some cultures — particularly in Asian cultures, where pointing tends to be associated with blame — it is considered extremely rude to point with your index finger.

MORE DETAILS

The three words that Disney employees are trained not to say are “I don't know.” “If a guest asks you a question, you always have to have an answer, no exceptions,” an anonymous former Cast Member shared online. “If you don't know it, find out, but don't say you don't know.

MORE DETAILS

When Guests are scanning fingers, they are verifying that their fingerprint matches their theme park ticket linked to their MagicBand and since your littlest one won't need a ticket, you won't need to worry about a fingerprint scan.

MORE DETAILS

What is the no sad kids rule at Disney? Did you know Disney has an unspoken rule called the No Sad Kids rule? The rule allows cast members to go above and beyond to make sure kids who are upset get their smile back.

MORE DETAILS

We've already told you what a “Code 101” means, but today, we're here to talk about the dreaded “Code V,” otherwise known as a “protein spill.” What's that? Well…it's Cast Member lingo for when someone vomits.

MORE DETAILS

Through Disney PhotoPass and the My Disney Experience Mobile App you may allow anyone who is connected to your Family & Friends list to view your photos. Photo sharing is set one person at a time, so you control who is able to view all the Disney PhotoPass photos connected to your Disney account.

MORE DETAILS

Be respectful of the characters. Remember that characters are people, too! Yes, you can hug them, but please be respectful with your body language and comments. Just like you would with any other person, keep your interaction appropriate and respectful.

MORE DETAILS

Disney Look guidelines were relaxed in 2021, allowing certain tattoos, piercings, hairstyles, and gender-inclusive costume choices.

MORE DETAILS

Although there are no restrooms specifically marked Gender Neutral, I'm happy to say that there are many restrooms available to everyone throughout the parks, resorts, and Disney Springs. These restrooms are typically single-stall rooms designated as Companion Restrooms, and anyone is welcome to use those facilities.

MORE DETAILS