What are examples of suspicious behavior in hotels?

Nervous or evasive guest or visitor attitudes, overly concerned with privacy. Denial of access to room or refusal of room cleaning for extended stay. Insistence on cash payment. Attempts to gain access to restricted areas.



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Towels are the most common item stolen from hotel rooms, and you can understand why. Most hotels provide incredibly soft, luxurious and comforting towels that just feel so good wrapped around your body.

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Identifying suspicious packages and envelopes
  • Excessive postage.
  • Handwritten or poorly typed addresses.
  • Misspellings of common words.
  • Strange return address or no return address.
  • Incorrect titles or title without a name.
  • Not addressed to a specific person.


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Invasion of Privacy – Intrusion Upon Seclusion Of intentional intrusion, physical or otherwise, at a secluded place or in the private affairs or concerns of another, without permission. This can include forcibly entering a home, hotel room, etc.

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Common hotel guest complaints Research common hotel mistakes and how to avoid them and train hotel staff to recognize and respond to common guest complaints, such as: In-room cleanliness concerns. Unpleasant odors (e.g., smoke, pets) Problems with the temperature (too hot or too cold)

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Types of guest loan items The types of items that a hotel makes available for guests to borrow vary from hotel to hotel. Such items typically include refrigerators, sewing kits, air purifiers, white noise machines, cribs, bed boards, computer and phone charge cords, and voltage adapters.

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