What are extraordinary circumstances for passenger rights?

An 'extraordinary circumstance' is a situation in which there is the airline is not responsible for the problems with the flight. This includes the following situations: Extreme weather conditions during the flight, such as heavy fog or a storm. Natural disasters, such as a volcanic ash cloud.



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In short, the Passengers' Bill of Rights is a piece of legislation that would provide legal protection for fliers in the cases of delays, cancellations, lost baggage, and “junk fees” (in the words of President Joe Biden).

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Circumstances that have been deemed to be not extraordinary are: Lightning Strike. Bird Strike* Technical Issues.

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If airlines cancel a flight for any reason, passengers are legally entitled to a full refund, including for ticket price, taxes, baggage fees, extra charges and ancillary fees.

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However, if your first flight is delayed for more than 3 hours, you may be entitled to compensation from the airline that caused the delay. In addition to compensation, the airline must offer you a choice between: Reimbursement of your ticket and a return flight to your departure airport if you have a connecting flight.

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Extraordinary circumstances defined
  • Bad weather conditions.
  • Natural disasters.
  • Strikes by a third party, e.g. airport personnel.
  • Political instability.
  • Security risks.
  • Restrictions from air traffic control, e.g. closing of runway.
  • Bird strike (a collision between an airplane and a bird)
  • Hidden manufacturing defects.


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Under UK law, airlines are required to pay compensation to passengers when their flights are delayed or cancelled. However, you only have the right to compensation in some circumstances. There are two key factors: How severely you have been inconvenienced.

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Unforeseen operational circumstance means an unplanned event of insufficient duration to allow for adjustments to schedules, including unforecast weather, equipment malfunction, or air traffic delay that is not reasonably expected.

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To find out why you are facing a flight delay, you can visit the airline's website. If bad weather conditions cause the delay, you will know. If the flight gets delayed after you arrive at the airport, you should ask the gate agent for the cause of the flight delay.

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It makes sense, because the practice saps revenue from them on two fronts: Not only do passengers underpay — potentially by hundreds of dollars per ticket — but the seat on the tossed leg also could have been sold to someone else. Most contracts of carriage from major airlines expressly forbid skiplagging as a result.

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Likewise, he says, it's also fairly rare to be banned just from a certain airline: “Lifetime bans on flying a particular airline are uncommon, but airlines are well within their legal rights to do so under most circumstances.” Different airlines have different lists of things that could get passengers blacklisted from ...

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Canceling a nonrefundable fare will result in an eCredit for the full amount paid (minus any cancellation fees, depending on fare type and route). However, if you cancel a refundable ticket, you'll get the amount paid refunded back to your original form of payment.

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So if your flight is delayed by 2 hours, there is no compensation. However, you can make a different claim. For example, if your flight is delayed by two hours or more, your airline must take care of you by offering you support services. These can be very different.

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A flight delay reversal can occur when the initial cause of the delay is resolved quicker than initially expected. For instance, weather conditions might improve sooner than anticipated or a mechanical issue with the aircraft might be fixed in a shorter timeframe than first estimated.

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